Windows Installation Error

Question

Windows Installation Error

Anonymous

I re-set my Laptop with Windows 10 64 as i was facing some issues.

After a while when it moved onto windows installation, it shut down unexpectedly and then on restarting i got the following error message: "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation."

I tried restarting but it's been stuck in the same loop. I tried searching for solutions, but the only one i found was the Shift+F10 which isn't working. Please guide me on what to do next.

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7 answers

Answer 1

Anonymous

First option is't working at all.

For the second option i managed to install windows on the USB, but when I plug the USB drive in there isn't any option to boot the PC from the USB and it just continues in the same loop.

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Answer 2

Hi Burhanuddin

That reset operation has failed, try running a reset again, as explained in Option 1 below, if that does not resolve this, then you will need to clean install Windows 10, see Option 2 below

1

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

Go to Troubleshoot - Advanced Options - Reset this PC

Choose to keep your files and apps, just your files or to keep nothing

Then start the Reset

2

You can reinstall Windows 10 at any time and it will not cost you anything !

Since you previously had Windows 10 installed and activated on that PC during the installation process skip the steps which ask for a product key and select the option 'I am Reinstalling Windows 10 on this PC', and activation will not be an issue, your PC will have a digital entitlement stored on the Microsoft Activation Servers

Make sure you install the same Edition of Windows 10 (Home, Pro . . . etc.) you previously had installed to avoid Activation issues

Click this link:

https://www.microsoft.com/en-us/software-download/windows10

to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS) to begin installing Windows 10

Answer 3

DaveM121 871.3K Independent Advisor

Hi Burhanuddin

What is the Make and exact Model No. of your PC - that will be printed on a sticker on the bottom casing . . .

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Answer 4

Anonymous

Lenovo IdeaPad S340-15API Touch

Model: 81QG

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Answer 5

Try the steps on this page to enter BIOS to change the boot order:

https://pcsupport.lenovo.com/uu/en/products/LAP...

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Windows Installation Error

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