Hi Jojo. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator. If you will work with me I will be here to help until the issue is resolved.
Apps can't be transferred, you have to reinstall your personal programs.
The easiest way to transfer files is to sort them into their User folders (Documents, Pictures, Music, Desktop, Downloads, etc) and then open each of those folders, from Home tab choose Select All, then Copy.
Now go to the corresponding folder in the new Windows 10, open it, right click an empty area to select Paste. Do this for each of the User folders until all of your files are copied over.
WHile I know you're not reinstalling Windows, this tutorial for a Clean Install does contain many good tips on what not to leave behind in your old install, how to find and reinstall your programs, transfer files, and also set up and optimize the new install with everything that works best in Windows 10:
http://answers.microsoft.com/en-us/windows/wiki...
I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to choose if I resolved your problem, I will keep working with you until it's resolved.
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