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HP laptop recovery blue screen and hp updates

Anonymous
2020-04-29T00:47:19+00:00

Hello,

My HP laptop will keeps running the preparing automatic repair screen to the following blue screen:

Is it possible to fix it myself?  My other laptop has HP updates for recovery manager, notebook system BIOS, system event utility, and PC hardware diagnostics UEFI.  Should I update?

Thank you for any advice and help.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-04-29T17:49:27+00:00

    Hello FerdinandNanalig,

    I tried what you suggested and it did not work.  It starts up with preparing automatic repair.

    Thank you

    3 people found this answer helpful.
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  2. Ferdinand Nanalig 28,850 Reputation points Independent Advisor
    2020-04-29T00:59:25+00:00

    Hi there Tish_calc, I will be your Independent Advisor for today, I hope we can both resolve your problem.

    Have you tried loading the BIOS Defaults?

    Try to shut it down and power it back on and during the first boot press the Function key that will prompt on the screen to get you to to Boot Menu, then go to UEFI settings. Once you are in the BIOS, look for the option below the screen to load the BIOS to defaults then exit. Try to check if it will boot to normal windows login screen.

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  3. Ferdinand Nanalig 28,850 Reputation points Independent Advisor
    2020-04-29T21:54:59+00:00

    Yes, you may also try this command chkdsk /f

    1 person found this answer helpful.
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  4. Anonymous
    2020-04-29T18:12:11+00:00

    The Boot sequence showing is:

    OS Boot Manager

    Internal CD/DVD ROM Drive

    USB Diskette on Key/USB Hard Disk

    USB CD/DVD ROM Drive

    ! Network Adapter

    Thanks

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  5. Ferdinand Nanalig 28,850 Reputation points Independent Advisor
    2020-04-29T18:00:46+00:00

    Please check the boot sequence if its set to correct.

    Restart the PC and boot to the Boot options menu, then check the Boot sequence.

    Internal HDD should be the first boot option.

    1 person found this answer helpful.
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