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Microsoft Store/Windows Update Downloading Insanely Slow

Anonymous
2020-04-21T07:13:21+00:00

Hi, friends.

Let's start by saying that I've looked into a lot of questions from people in similar situations that I'm currently in and have tried a lot of fixes, but haven't come up with anything.  I'm going to try and explain what I've done up until this point to the best of my knowledge to help somebody get a picture of what might be going wrong.  My problem is that I'm attempting to download Minecraft from the Microsoft Store, and it's slow (for lack of a better word)  After three hours, it's only downloaded 240 KB out of 100 some megabytes.  It appears to not be downloading at all at times, and keeps resetting itself, calculating file size and so on.  So, I tried to reset the Store through the Settings, but nothing happened.  I used the WSReset, which also failed to fix the problem.  I've done a few other things, but I've sorta lost track of what they were at this point.  While I was searching, though, it appears (correct me if I'm wrong), that the MS uses the Windows Update Agent to download and install data exclusive to apps from the store.  So, I troubleshot everything, from the Windows Store (failed to isolate problem), to the Updater (stuck at pending restart).  I tried to manually install some updates that we're scheduled to install (and were also stuck downloading KB's every five minutes), and they went through, but they didn't fix anything.  I checked my Firewall, it's good, started a clean boot to isolate any software clashes, nothing.  SSU is up to date, I've deleted caches, and a lot of other stuff, so I'm unsure what the problem is.  As far as I know, it was working up until an unknown point in time, so something might have corrupted and is hard to isolate.  I can download anything else, including Steam games fine, it's just the Microsoft Store and the Windows Updates that get no love.  Please help me!  I just wanna play a silly little game about blocks.

Thanks!

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-04-21T18:21:25+00:00

    Not all Windows Update issue has the same cause and the only way to know is to perform troubleshooting steps. Right now I am thinking it is caused by the Windows Update service and to confirm, I need you to try to Start / Restart Windows Update and Background Intelligent Transfer Service services:

    • Press Windows Key + R

    • Type services.msc

    • Locate the Windows Update and Background Intelligent Transfer Service services

    • If the status is Stopped, click Start. If the status is Running, click Restart

    • Try to download Windows Update again

    3 people found this answer helpful.
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  2. Anonymous
    2020-04-21T09:37:16+00:00

    I have the same problem too for the last few months, and it continued even after a fresh installation of Windows.

    Microsoft Store updates are extremely slow despite a good internet connection. I have also tried some of the suggested solutions online (like resetting the Store cache, changing the bandwidth for downloads (although there was no limitations there to begin with),etc.) but that hasn't helped.

    This exact same problem exists both on my Windows laptop and Bootcamp on Mac, which is a brand new machine.

    3 people found this answer helpful.
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  3. Anonymous
    2020-04-21T08:09:40+00:00

    Hi BedsideReaper,

    My name is Lee and I'm sorry for the inconvenience.

    Please try the following to solve the issue:

    → Set allowed bandwidth for Upload and Download

    • Go to Settings > Update & Security > Delivery Optimization > Advanced Option > Uncheck all Download and Upload settings

    → Delete Windows Update Download History:

    • Go to: C:\Windows\SoftwareDistribution\Download

    • delete all files

    → Restart all Windows Update related services:

    • Open Command Prompt (Admin) and type the following command one at a time and hit enter:

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    → Update via Media Creation Tool:

    • Go to https://www.microsoft.com/en-us/software-downlo...

    • Click Update now and download the Windows Update Assistant

    • Run the Windows Update Assistant and allow the app to analyze your Current Windows Update version

    • The App will download the latest Windows Update and with your permission, allow the app to install the updates

    • Once done, your PC will reboot multiple times

    If my suggestion did not solve the issue, please reply back so we can try other step.

    Kind Regards,

    < / L e e >

    3 people found this answer helpful.
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  4. Anonymous
    2020-04-21T19:39:10+00:00

    Do you use a 3rd party dns service like adguard, cloudflare, etc?

    2 people found this answer helpful.
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  5. Anonymous
    2020-04-21T08:28:58+00:00

    I'm having this problem too. Sometimes the downloads are stuck for a time, sometimes they just download extremely slowly. using windows 10.

    1 person found this answer helpful.
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