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cannot open JPG files in windows 10 after transferring from iphone 6s

Anonymous
2020-04-14T14:40:46+00:00

cannot open JPG files in windows 10 on my desktop after transferring the files from my iPhone 6s.

looking for a solution

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-04-14T15:07:11+00:00

    Dear Paul,

    Thanks for your prompt reply.

    This is a very recent problem  experienced by me. I had transferred photos in Dec 19 and am able to open  those photos without any problem.

    This issue has cropped up very recently.

    Default App is photo viewer

    Regards

    Shimlacharlie

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  2. Anonymous
    2020-04-14T14:54:08+00:00

    Hello Shimlacharlie,

    My Name is Paul one of the Community Expert and a Windows User like you. I do apologize that you are having issues opening .JPG files from your phone. Is it only happening when trying to open files coming from your phone or in General? What is your default Photo Application?

    Try to check what is your Default Photo App:

    * Click Start and search and open DEFAULT APPS.

    * Look for Photo Viewer and check which app is trying to open the Photo. Default is PHOTOS.

    Regards,

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  3. Anonymous
    2020-04-14T15:15:15+00:00

    Hello Shimlacharlie, if you try to go to the location where the .JPG is saved and right click on a single file and go to PROPERTIES try to check if it opens up with PHOTOS. If not click change and select an APP.

    Regards,

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