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Is it possible to find what device uses a driver?

Anonymous
2020-04-18T03:40:03+00:00

Hello,

After updating to Windows 10 2004, I noticed that Windows Security now reports incompatible drivers when you try to turn on Memory Integrity under Core Isolation. The driver I've had issues with for years now appears to be usb2ser.sys, but I can't find any devices installed that actually use the driver file. I don't want to delete it and possibly BSOD my computer and break devices, so is there any way I can figure out what device installed the driver so I can see if I can force an update? If not, does anyone have any idea who distributes usb2ser.sys so I can contact them?

Thanks in advance,

The Mighty Mi®

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-04-18T03:49:27+00:00

    Hi TMM. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator. If you will work with me I will be here to help until the issue is resolved.

    There's a suggestion here for how to deal with this:

    https://www.tenforums.com/drivers-hardware/1536...

    It's a Windows system driver that gets installed with Windows. Your manufacturer's drivers may have another so Update your drivers and BIOS/UEFI firmware from PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start button. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

    Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page.

    If this doesn't help then in Device Manager, open the driver and from Driver tab, Update the driver, choosing Automatically. If that doesn't find a newer one, then choose Update Driver > Browse > Let Me Pick to try all previously installed drivers for the device.

    And finally if that doesn't help choose Uninstall driver, restart PC to reinstall it. In case the keyboard/mouse are using it program the power button first to Shut down the PC at Settings > System > Power & Sleep > Additional Power Settings > Choose what Power buttons do so you can power off and back on to restart.

    I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to choose if I resolved your problem, I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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