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Generic Camera Driver for Windows 10

Anonymous
2020-04-20T12:57:54+00:00

I have a Samsung Laptop with an inbuilt webcam which just does not work. I cannot use it for Zoom or Microsoft Team or any other facility requiring a video or camera. I have updated windows and the system uses Cyberlink YouCam 9. All it shows is a blank screen with a fixed camera icon. I have spoken to the manufacturer and they have done a diagnostic test and found that after my recent Windows 10 Update, there is now no generic camera driver listed in my Device Manager. I cannot find a link to install the correct camera driver from Microsoft. Any help would be appreciated.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-04-20T14:06:37+00:00

    Here you go John, Thank you.

    40+ people found this answer helpful.
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  2. Anonymous
    2020-06-06T14:35:31+00:00

    camera

    30+ people found this answer helpful.
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  3. John DeV 161.8K Reputation points Independent Advisor
    2020-04-20T13:07:34+00:00

    Hello SteveBurnett5,

    I'm John an Independent Advisor and a Microsoft user like you. I understand you're having trouble with your laptop camera. Can you please take a screenshot of your Device Manager then kindly post it on your next reply? When is the last time the camera was still working?

    I hope this helps! Please let me know if you have any further concerns.

    Sincerely

    John DeV

    Independent Advisor

    20+ people found this answer helpful.
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  4. Anonymous
    2020-04-21T13:58:30+00:00

    I'm not sure whether you are around, but you tried to assist me yesterday. I still have the ongoing issue. However my laptop is now showing this error message:

    0xA00F4244 (NoCamerasAreAttached)

    Would this have changed your advice?

    20+ people found this answer helpful.
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  5. Anonymous
    2020-07-26T19:32:40+00:00

    I have a similar problem as the message above.  I have Windows 10 on a Dell Laptop, camera stopped workng, message says 'No camera found'. also the microphone is working intermittantly.  I looked thru Device Manager and the Camera  gives no information with I click on Properties.

    10+ people found this answer helpful.
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