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Installed Physical Memory (RAM) is 8.0GB, available memory is 3.83 GB?

Anonymous
2020-04-04T00:20:03+00:00

Why is it like this? how can I fix it? is it hardware or software problem?  Could my hard disk being almost full be a cause for such problem?( i have about 10 GB availablie from 500GB)

is there possible way to track when this started? i am suspecting something might have happened when I last went to computer shop two months ago but im not 100% sure if I had the problem before that or just recently.

Thanks!

Here is screenshot of task manager when I first logged in, with 4.7GB available and 38% of memory used. I do not understand how these few MB use 3GB even though they dont add up to 1GB

My laptop is asus and here is the system info.

OS Name Microsoft Windows 10 Pro

Version 10.0.18362 Build 18362

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name DESKTOP-52BCC9A

System Manufacturer ASUSTeK Computer Inc.

System Model G53JW

System Type x64-based PC

System SKU

Processor Intel(R) Core(TM) i7 CPU       Q 740  @ 1.73GHz, 1734 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. G53JW.211, 1/28/2011

SMBIOS Version 2.6

Embedded Controller Version 255.255

BIOS Mode Legacy

BaseBoard Manufacturer ASUSTeK Computer Inc.

BaseBoard Product G53JW

BaseBoard Version 1.0

Platform Role Mobile

Secure Boot State Unsupported

PCR7 Configuration Binding Not Possible

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume2

Locale United States

Hardware Abstraction Layer Version = "10.0.18362.628"

User Name ****

Time Zone ****

Installed Physical Memory (RAM) 8.00 GB

Total Physical Memory 7.93 GB

Available Physical Memory 3.81 GB

Total Virtual Memory 12.9 GB

Available Virtual Memory 7.36 GB

Page File Space 4.95 GB

Page File C:\pagefile.sys

Kernel DMA Protection Off

Virtualization-based security Not enabled

Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-04-04T00:44:57+00:00

    Hi User. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator. If you will work with me I will be here to help until the issue is resolved.

    1. It's a really old Motherboard (2011 is 9 which in computer years is 90). So there's that. On older hardware I depend on the best quality install to carry it along further.

    Type Resource monitor in Search, run as Admin, choose Memory tab to examine how the RAM is apportioned. Hardware is most likely your GPU. There's ways to adjust that if necessary, usually in the BIOS: https://www.laptopmag.com/articles/check-vram-w...

    Check at Settings > System > About for the installed bit-rate to be sure.

    1. Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

    Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

    1. Test the RAM overnight to stress it with the best bootable test memtest86, following this guide to test both sticks and slots:

    https://www.wikihow.com/Test-PC-RAM-with-MemTest86

    Run the Crucial System Scanner to check the RAM is properly spec'd and configured, what upgrade options exist for first quality RAM: https://www.crucial.com/usa/en/systemscanner?cm...

    1. Update your drivers and BIOS/UEFI firmware from PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start button. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

    Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page.

    1. If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, and is also the most stable method to advance to the latest version. http://windows.microsoft.com/en-us/windows-10/m...
    2. Compare the install you have with this gold standard Clean Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better than any amount of money could buy: http://answers.microsoft.com/en-us/windows/wiki...

    The reason I ask you to do this is because no one of millions who have followed the install in that link has ever come back to report problems that I have seen. It is also a great learning experience that will make you permanently the master of your PC because you will learn what works best and have applied it with your own hands.

    1. If you want I'll give you everything that can be done to clean up and make space on a crowded hard drive next - it's almost as long as this post.

    I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to choose if I resolved your problem, I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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