I had already done that, sorry I didn't mention it. Found and corrected some errors but no effect on the freezing.
Windows explorer freezes whenever an image file is selected.
Windows explorer freezes up every time I highlight an image file (jpeg, gif, png, etc)
just clicking on an image file or using the arrow keys to go to an image file causes the freeze.
Otherwise, explorer seems to be working fine. I can go to other folders, click on and open other file types with no issues.
I can click and cursor over and open image files on the desktop with no issues.
I can use Photos to view all of the image files with no issues.
I have tried disabling all non Microsoft startup programs, setting explorer to launch in a separate process, and restoring to an earlier restore point before this was a problem.
I just tried installing and using Explorer++ to see if it has the same issue as Windows Explorer and it does not seem to.
Here is an error log from the latest freeze:
Source
Windows Explorer
Summary
Stopped responding and was closed
Date
4/7/2020 5:14 PM
Status
Report sent
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Windows\explorer.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: explorer.exe
Application Version: 10.0.18362.449
Application Timestamp: d3046e6b
Hang Signature: 5b17
Hang Type: 134217728
OS Version: 10.0.18362.2.0.0.768.101
Locale ID: 1033
Additional Hang Signature 1: 5b172440225f46e24510c17941fb0da5
Additional Hang Signature 2: d187
Additional Hang Signature 3: d187b92a5473bea19f4374f63335f1ea
Additional Hang Signature 4: 5b17
Additional Hang Signature 5: 5b172440225f46e24510c17941fb0da5
Additional Hang Signature 6: d187
Additional Hang Signature 7: d187b92a5473bea19f4374f63335f1ea
Extra information about the problem
Bucket ID: c517f4afd336031ab3c9fd4f796c4f25 (1425949274820857637)
Windows for home | Windows 10 | Files, folders, and storage
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
3 answers
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Anonymous
2020-04-08T02:00:37+00:00 -
Anonymous
2020-04-08T02:03:15+00:00 I recommend you to completely repair Windows before you have to make a copy of your personal files
Microsoft Official Website to download and create Windows 10:
https://www.microsoft.com/en-us/software-downlo...
See here the correct way to recover your files when repairing Windows:
https://www.backup-utility.com/windows-10/reins...
https://www.intowindows.com/repair-windows-10-i...
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
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Anonymous
2020-04-07T23:54:42+00:00 Hi, MattTing
My name is Evelyn and I am an Independent Advisor. I would be happy to help you today.
I recommend using SFC
Press the Start key and type the word CMD, right click on the command prompt and select Run as administrator, enter the following commands one by one followed by the Enter key:
•- DISM.exe /Online /Cleanup-image /Scanhealth
•- DISM.exe /Online /Cleanup-image /Restorehealth
•- DISM.exe /online /cleanup-image /startcomponentcleanup
•- sfc /scannow