Your PC will automatically restart in one minute

Question

Your PC will automatically restart in one minute

Sergey Melnikov 41

Hi everyone!
I recently wrote a question asking for help with Blue Screens:
https://learn.microsoft.com/en-us/answers/questions/530604/blue-screen-windows-10-1.html

Then I began to notice that the Blue Screen is not the only one reason off turning off the computer. Sometimes, after restarting the computer after a couple of minutes, appears a warning that the computer will turn off in a minute, like the screenshot below

I tried:
Windows troubleshoot tool
sfc /scannow
shutdown.exe -a
Installed last Windows updates

The problem is that I can't understand in which cases the computer turns off or restarts. In the Event Manager i didn`t found such information. This can happen immediately after the next power-up, or maybe after a week of uninterrupted work.

Please tell me what logs are needed to get acquainted with the reason for turning off the computer.
PLEASE don`t recommend me reinstall the system!!!! I can do this without your advice.

https://drive.google.com/file/d/1Vgu3t0UsswnW9mgr46zmzC_Hfs_u_nax/view

Reza-Ameri 17,341 Reputation points Volunteer Moderator

2021-09-09T15:20:54.8+00:00

Does it happens when you are not connect to the network too?
Did you install any program, before this problem started?
Try boot into Clean Boot and see if the problem persist?
Take a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
Sergey Melnikov 41 Reputation points

2021-09-10T07:14:53.903+00:00

Thank you for reply!

The computer is always connected to the network and sometimes it is connected remotely.
About programs I can`t say anything, because this problem appears rarely and it is not clear at what moment this problem began again.
Reza-Ameri 17,341 Reputation points Volunteer Moderator

2021-09-10T14:31:34.167+00:00

Have you tried performing the Clean Boot to check if the problem persist?
Sergey Melnikov 41 Reputation points

2021-09-10T14:48:30.957+00:00

Not at the moment. At the moment I'm checking the method of @Docs
If there is no success, I will try your propose. Thanks!
Reza-Ameri 17,341 Reputation points Volunteer Moderator

2021-09-11T15:40:59.923+00:00

Try it out and let us know what is the result
Chris McElroy 0 Reputation points

2024-11-12T01:37:29.12+00:00

I solved this on my computer. I know that doesn't mean that the same solution works for everyone. But I uninstalled Chrome and reinstalled it and I haven't had the problem since. It could be any program that may have not completed the last update or install or loaded a corrupted file. My suggestion is try uninstalling any suspect program and see if it is still happening. If it is go ahead and reinstall that program and uninstall another one until you find the culprit.

4 answers

Your answer

Reza-Ameri 17,341 Reputation points Volunteer Moderator

2021-09-09T15:20:54.8+00:00

Does it happens when you are not connect to the network too?
Did you install any program, before this problem started?
Try boot into Clean Boot and see if the problem persist?
Take a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
Sergey Melnikov 41 Reputation points

2021-09-10T07:14:53.903+00:00

Thank you for reply!

The computer is always connected to the network and sometimes it is connected remotely.
About programs I can`t say anything, because this problem appears rarely and it is not clear at what moment this problem began again.
Reza-Ameri 17,341 Reputation points Volunteer Moderator

2021-09-10T14:31:34.167+00:00

Have you tried performing the Clean Boot to check if the problem persist?
Sergey Melnikov 41 Reputation points

2021-09-10T14:48:30.957+00:00

Not at the moment. At the moment I'm checking the method of @Docs
If there is no success, I will try your propose. Thanks!
Reza-Ameri 17,341 Reputation points Volunteer Moderator

2021-09-11T15:40:59.923+00:00

Try it out and let us know what is the result
Chris McElroy 0 Reputation points

2024-11-12T01:37:29.12+00:00

I solved this on my computer. I know that doesn't mean that the same solution works for everyone. But I uninstalled Chrome and reinstalled it and I haven't had the problem since. It could be any program that may have not completed the last update or install or loaded a corrupted file. My suggestion is try uninstalling any suspect program and see if it is still happening. If it is go ahead and reinstall that program and uninstall another one until you find the culprit.

Answer 1

Limitless Technology 39,931

Hello,

I would like to suggest you to check below troubleshooting steps.

Event Viewer -> Click System Events -> you should see events related to Kernel Power and check the Description of the event ,
Please check are there any Update History or Pending windows updates which need to Installed.
If you have any Antivirus , try to disable for temporary.
Clean C:\Windows\Temp and C:\WinNT\Temp folder.

If the reply was helpful, please don’t forget to upvote or accept as answer.

Answer 2

Docs 16,071

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive:

https://www.windowsq.com/t/bsod-posting-instructions.17/
https://www.windowsq.com/resources/v2-log-collector.8/
https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

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Sergey Melnikov 41 Reputation points

2021-09-10T09:34:34.903+00:00

Hi, thank you for reply!

https://drive.google.com/file/d/1Vgu3t0UsswnW9mgr46zmzC_Hfs_u_nax/view?usp=sharing

Answer 3

Kapil Arya 8,541 MVP Volunteer Moderator

Hello,

See if other suggestions provided here helps you:

https://www.kapilarya.com/your-pc-will-automatically-restart-in-one-minute-windows-10

Let us know if this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

Answer 4

Please update the progress from the post from 10 days ago in this thread:

https://learn.microsoft.com/en-us/answers/questions/530604/blue-screen-windows-10-1.html

1) If possible uninstall and reinstall CryptoPro CSP (decrypt and recrypt as necessary)  
  
If it is not possible to uninstall and reinstall then Launch CryptoPro CSP > open the advanced tab > recalculate hashes  
  
https://internet-lab.ru/cryptopro_update_dll_checksum  
  
  
Event[50996]:  
Log Name: System  
Source: CProCtrl  
Date: 2021-08-30T12:53:25.0380000Z  
Event ID: 292  
Task: N/A  
Level: Warnung  
Opcode: N/A  
Keyword: Klassisch  
User: N/A  
User Name: N/A  
Computer: PEN-PUSHER  
Description:  
Checksum validation error. File Key: C:\WINDOWS\system32\sspicli.dll. The cause of the error may be operating system update or incorrect installation of CryptoPro CSP. Update the checksums using the "Recalculate hashes" button in the CryptoPro CSP panel on the "Advanced" tab or recalculate the checksum of the library in the registry by running as administrator: start cpverify -addreg -file "C:\WINDOWS\system32\sspicli.dll"  
  
Checksum validation error. File Key: C:\WINDOWS\system32\schannel.dll. The cause of the error may be operating system update or incorrect installation of CryptoPro CSP. Update the checksums using the "Recalculate hashes" button in the CryptoPro CSP panel on the "Advanced" tab or recalculate the checksum of the library in the registry by running as administrator: start cpverify -addreg -file "C:\WINDOWS\system32\schannel.dll"  
  
Checksum validation error. File Key: C:\WINDOWS\system32\cryptsp.dll. The cause of the error may be operating system update or incorrect installation of CryptoPro CSP. Update the checksums using the "Recalculate hashes" button in the CryptoPro CSP panel on the "Advanced" tab or recalculate the checksum of the library in the registry by running as administrator: start cpverify -addreg -file "C:\WINDOWS\system32\cryptsp.dll"  
  
Checksum validation error. File Key: C:\WINDOWS\system32\crypt32.dll. The cause of the error may be operating system update or incorrect installation of CryptoPro CSP. Update the checksums using the "Recalculate hashes" button in the CryptoPro CSP panel on the "Advanced" tab or recalculate the checksum of the library in the registry by running as administrator: start cpverify -addreg -file "C:\WINDOWS\system32\crypt32.dll"  
  
Checksum validation error. File Key: C:\WINDOWS\system32\certenroll.dll. The cause of the error may be operating system update or incorrect installation of CryptoPro CSP. Update the checksums using the "Recalculate hashes" button in the CryptoPro CSP panel on the "Advanced" tab or recalculate the checksum of the library in the registry by running as administrator: start cpverify -addreg -file "C:\WINDOWS\system32\certenroll.dll"  
  
Checksum validation error. File Key: C:\WINDOWS\system32\wininet.dll. The cause of the error may be operating system update or incorrect installation of CryptoPro CSP. Update the checksums using the "Recalculate hashes" button in the CryptoPro CSP panel on the "Advanced" tab or recalculate the checksum of the library in the registry by running as administrator: start cpverify -addreg -file "C:\WINDOWS\system32\wininet.dll"  
  
  
  
  
  
2) Uninstall Driver Booster 8  
  
3) Open administrative command prompt (ACP) and type or copy and paste:  
  
sfc /scannow  
dism /online /cleanup-image /restorehealth  
chkdsk /scan  
  
4) When these have completed > right click on the top bar or title bar of the ACP box > left click on edit then select all > right click on the top bar again > left click on edit then copy > past into this thread  
  
  
5) Uninstall or uninstall and reinstall these drivers:  
a) lv321v64.sys (Logitech USB Camera)  
b) rtwlane_13.sys (Asus PCE-N15 11n Wireless LAN PCI-E card)  
  
6) Uninstall the Nvidia GPU driver using DDU (display driver uninstaller)  
  
7) Reinstall the Nvidia GPU driver from the Nvidia website  
  
8) Make sure that you check the clean install box and if available install the physx driver  
  
https://www.wagnardsoft.com/  
https://www.sevenforums.com/tutorials/367109-display-driver-uninstaller-how-use.html  
https://www.nvidia.com/Download/index.aspx

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Your PC will automatically restart in one minute

4 answers

Your answer