Your PC will automatically restart in one minute

Sergey Melnikov 41 Reputation points
2021-09-09T11:32:48.76+00:00

Hi everyone!
I recently wrote a question asking for help with Blue Screens:
https://learn.microsoft.com/en-us/answers/questions/530604/blue-screen-windows-10-1.html

Then I began to notice that the Blue Screen is not the only one reason off turning off the computer. Sometimes, after restarting the computer after a couple of minutes, appears a warning that the computer will turn off in a minute, like the screenshot below

130752-b1a493ac-008d-45e0-8dee-b967f981fdc2.png

I tried:
Windows troubleshoot tool
sfc /scannow
shutdown.exe -a
Installed last Windows updates

The problem is that I can't understand in which cases the computer turns off or restarts. In the Event Manager i didn`t found such information. This can happen immediately after the next power-up, or maybe after a week of uninterrupted work.

Please tell me what logs are needed to get acquainted with the reason for turning off the computer.
PLEASE don`t recommend me reinstall the system!!!! I can do this without your advice.

https://drive.google.com/file/d/1Vgu3t0UsswnW9mgr46zmzC_Hfs_u_nax/view

Windows for business | Windows Client for IT Pros | User experience | Other
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4 answers

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  1. Limitless Technology 39,926 Reputation points
    2021-09-09T17:57:09.5+00:00

    Hello,

    I would like to suggest you to check below troubleshooting steps.

    1. Event Viewer -> Click System Events -> you should see events related to Kernel Power and check the Description of the event ,
    2. Please check are there any Update History or Pending windows updates which need to Installed.
    3. If you have any Antivirus , try to disable for temporary.
    4. Clean C:\Windows\Temp and C:\WinNT\Temp folder.

    If the reply was helpful, please don’t forget to upvote or accept as answer.

    1 person found this answer helpful.
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  2. Docs 15,846 Reputation points
    2021-09-09T17:03:13.903+00:00

    Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive:

    https://www.windowsq.com/t/bsod-posting-instructions.17/
    https://www.windowsq.com/resources/v2-log-collector.8/
    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

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  3. Kapil Arya 8,461 Reputation points MVP Volunteer Moderator
    2021-09-10T06:03:26.21+00:00

    Hello,

    See if other suggestions provided here helps you:

    https://www.kapilarya.com/your-pc-will-automatically-restart-in-one-minute-windows-10

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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  4. Docs 15,846 Reputation points
    2021-09-10T12:21:11.113+00:00

    Please update the progress from the post from 10 days ago in this thread:

    https://learn.microsoft.com/en-us/answers/questions/530604/blue-screen-windows-10-1.html

    1) If possible uninstall and reinstall CryptoPro CSP (decrypt and recrypt as necessary)  
      
    If it is not possible to uninstall and reinstall then Launch CryptoPro CSP > open the advanced tab > recalculate hashes  
      
    https://internet-lab.ru/cryptopro_update_dll_checksum  
      
      
    Event[50996]:  
    Log Name: System  
    Source: CProCtrl  
    Date: 2021-08-30T12:53:25.0380000Z  
    Event ID: 292  
    Task: N/A  
    Level: Warnung  
    Opcode: N/A  
    Keyword: Klassisch  
    User: N/A  
    User Name: N/A  
    Computer: PEN-PUSHER  
    Description:  
    Checksum validation error. File Key: C:\WINDOWS\system32\sspicli.dll. The cause of the error may be operating system update or incorrect installation of CryptoPro CSP. Update the checksums using the "Recalculate hashes" button in the CryptoPro CSP panel on the "Advanced" tab or recalculate the checksum of the library in the registry by running as administrator: start cpverify -addreg -file "C:\WINDOWS\system32\sspicli.dll"  
      
    Checksum validation error. File Key: C:\WINDOWS\system32\schannel.dll. The cause of the error may be operating system update or incorrect installation of CryptoPro CSP. Update the checksums using the "Recalculate hashes" button in the CryptoPro CSP panel on the "Advanced" tab or recalculate the checksum of the library in the registry by running as administrator: start cpverify -addreg -file "C:\WINDOWS\system32\schannel.dll"  
      
    Checksum validation error. File Key: C:\WINDOWS\system32\cryptsp.dll. The cause of the error may be operating system update or incorrect installation of CryptoPro CSP. Update the checksums using the "Recalculate hashes" button in the CryptoPro CSP panel on the "Advanced" tab or recalculate the checksum of the library in the registry by running as administrator: start cpverify -addreg -file "C:\WINDOWS\system32\cryptsp.dll"  
      
    Checksum validation error. File Key: C:\WINDOWS\system32\crypt32.dll. The cause of the error may be operating system update or incorrect installation of CryptoPro CSP. Update the checksums using the "Recalculate hashes" button in the CryptoPro CSP panel on the "Advanced" tab or recalculate the checksum of the library in the registry by running as administrator: start cpverify -addreg -file "C:\WINDOWS\system32\crypt32.dll"  
      
    Checksum validation error. File Key: C:\WINDOWS\system32\certenroll.dll. The cause of the error may be operating system update or incorrect installation of CryptoPro CSP. Update the checksums using the "Recalculate hashes" button in the CryptoPro CSP panel on the "Advanced" tab or recalculate the checksum of the library in the registry by running as administrator: start cpverify -addreg -file "C:\WINDOWS\system32\certenroll.dll"  
      
    Checksum validation error. File Key: C:\WINDOWS\system32\wininet.dll. The cause of the error may be operating system update or incorrect installation of CryptoPro CSP. Update the checksums using the "Recalculate hashes" button in the CryptoPro CSP panel on the "Advanced" tab or recalculate the checksum of the library in the registry by running as administrator: start cpverify -addreg -file "C:\WINDOWS\system32\wininet.dll"  
      
      
      
      
      
    2) Uninstall Driver Booster 8  
      
    3) Open administrative command prompt (ACP) and type or copy and paste:  
      
    sfc /scannow  
    dism /online /cleanup-image /restorehealth  
    chkdsk /scan  
      
    4) When these have completed > right click on the top bar or title bar of the ACP box > left click on edit then select all > right click on the top bar again > left click on edit then copy > past into this thread  
      
      
    5) Uninstall or uninstall and reinstall these drivers:  
    a) lv321v64.sys (Logitech USB Camera)  
    b) rtwlane_13.sys (Asus PCE-N15 11n Wireless LAN PCI-E card)  
      
    6) Uninstall the Nvidia GPU driver using DDU (display driver uninstaller)  
      
    7) Reinstall the Nvidia GPU driver from the Nvidia website  
      
    8) Make sure that you check the clean install box and if available install the physx driver  
      
    https://www.wagnardsoft.com/  
    https://www.sevenforums.com/tutorials/367109-display-driver-uninstaller-how-use.html  
    https://www.nvidia.com/Download/index.aspx  
      
      
    

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