Share via

Installing windows 7 using an USB; error

Anonymous
2020-04-21T15:53:46+00:00

Hi, so after i updated my win 10 recently i started getting bluescreens out of nowhere so i decided that i'm done with win 10 for now and burned windows 7 iso on my usb drive. Once I get to the installation screen where normally there should be displayed license agreement i get error "A required CD/DVD device driver is missing..." et cetera. I heard that you can "fix" this by simply plugging usb to another port but it doesn't work for me since i get another message: "No device drivers were found. Make sure that the installation media contains the correct drivers, and then click OK". I have Lenovo Ideapad Y700 and my motherboard appears to be using InsydeH20 bios if that's of any help. 

All help is appreciated. I want to get rid of windows 10 for now and go on well-earned win7 vacation.

Windows for home | Previous Windows versions | Licensing and activation

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

10 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-04-21T18:38:41+00:00

    This is a known problem.  It results from two facts:

    • The chipset on your main board has only USB 3 drivers
    • The Windows 7 installer has not USB 3 drivers

    You need to create a modified ISO that has USB 3 drivers included.  If you bought your system new from an OEM with Win7 pre-installed, they should have (and likely did not) provided you with installation media adapted for this.  Creating your own is a complicated process.  Dell has published a web page that describes in detail on to do it.  I did it, but I must tell you, it was challenging.  I suspect most people will give up and just let Win10 wash over them.

    https://www.dell.com/support/article/en-ca/how11804/how-to-install-windows-7-on-systems-with-skylake-chipset?lang=en

    The product of your efforts will be a USB device that has a revised Win7 ISO, with which you can install Win7 on your computer.  

    By chance, is this a Dell computer?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2020-04-21T18:10:38+00:00

    Do you have an Intel processor?  Please provide the exact model.  You can find it in msinfo32

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2020-04-21T18:57:07+00:00

    tbh i suspect that win7 installer doesn't have usb3 drivers since my mouse didn't work when i tried to install win7. few minutes ago i tried to make a bootable usb using instructions from here https://www.wikihow.com/Create-a-Bootable-Windows-7-or-Vista-USB-Drive but i'll see how it goes since i have some pretty serious assigments tomorrow morning. if it won't work i'll use instructions from dell. thanks for help.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-04-21T18:24:46+00:00

    I7-6700HQ

    Was this answer helpful?

    0 comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more