Share via

The built-in camera on Sony Vaio VPCF13WFX does not work

Anonymous
2020-04-11T20:28:19+00:00

I have build-in Sony Visual communication camera in my Sony Vaio VPCF13WFX . 

OS WIndows 10 , ver. 1909 , buld 18363.752 , 27-Aug-2019

Before some months the camera stop working.

Sony Visual communication camera is still apear in Device Manager in category "Cameras" (not in category "Image device"). 

The last month I try everything camera still not working.

Anybody have idea to solved this ??

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

22 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-04-12T07:45:43+00:00

    Yes  , lacrumb I agree with you .

    I want to tell you that this is my last hope , that I will be able to solve this problem.

    I will write to Sony-support and of course, when I get an answer I'll post it .

    Thaks a lot , friend ...

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-04-12T07:40:13+00:00

    Yes Lee , 

    I have this driver and tried it before, also I tried it now but without success. This is driver from Sony support for (windows 8 64 bit , file name : "EP0000600531.exe")

    After running ( as an administrator) , starting with extracting , start DETECT DEVICE ...nd nothing happening...

    Also find and tried before and also again now with driver from sony for (windows7 64bit , file name :  "EP0000600139.exe")  After runnind( as an administrator) , starting with extracting , start DETECT DEVICE ...and sptop with message :  Ricoh USB camera update "The camera device not found"  - look at the screenshot  

    I tried these 2 possibilities in 2 situations ; first situation (with uninstaled the existing driver -camera does not exist in Device manager) and second situation (when camera is existing in Device Manager with current windows driver ---with these driver details)  look at the screenshot 

    All the time the existing Antivirus and real protection in comp I was turned OFF.

    Definitely the driver that windows 10 puts automatically is wrong and the camera doesn't work

    I will write to Sony support and wait to see what they say as Iacrumb advises me .

    Any other advise ?  except new - fresh install windows 10 ?

    I want to mention that the camera worked when I did a first - fresh installation of windows 10 about 2 years ago

    Im Waiting from you , thanks a lot. 

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-04-12T03:27:50+00:00

    Hi, I cannot find one for Windows 10. Would you please try this instead:

    https://www.sony.com/electronics/support/downlo...

    Click the Blue download button.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-04-12T01:00:44+00:00

    Go to Sony and ask them for the proper driver.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-04-12T00:26:08+00:00

    Yes Lee , 

    I know about this. 

    I was reading before . 

    I was try just now. 

    Unfortunatelly camera still no working.

    When I make the test :  https://webcamtests.com  the camera was "detected" every times  but no working. Im seeing only black screen .

    I mean that the actual driver is problem. But I cant found another driver to try. 

    The hardware information from Device Manager for the camera you can see in  screenshots:

    I beleive that I need another driver ....  USB ??  and to install it like imaging devices ??   

    What you mean ?

    Was this answer helpful?

    0 comments