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cant't open my outlook

Robert Aranda 1 Reputation point
2021-09-09T17:07:58.997+00:00

I have Office 365 on a Windows 10 PC. I have 2 email accounts that where working fine. I tried or installed a third from work that was not authorized an I think it made it the default in Microsoft Exchange. I cannot open my outlook and but I keep getting asked for password and it has the new email address on top of the password box. I have tried to log into this exchange account but it tells me I an not authorized to do so. How can I get back to my previous outlook?

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  1. Limitless Technology 40,101 Reputation points
    2021-09-10T09:15:35.007+00:00

    Hello Robert,

    The following conditions might cause this issue:

    Your subscription has expired.
    Your user account is not enabled.
    You're locked out of your user account.
    You tried to sign in with the wrong user name and password.
    The password you tried to sign in with is temporary and expired. (This might happen if your user account is new or your password was recently reset.)
    Your password has expired.
    You're blocked from signing in.
    If you're a federated user, single sign-on is not working.

    Do follow the below link to resolve the issue,

    https://learn.microsoft.com/en-us/office365/troubleshoot/sign-in/sign-in-to-office-365-azure-intune

    Hope this answers all your queries, if not please do repost back.
    If an Answer is helpful, please click "Accept Answer" and upvote it : )

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  2. Anonymous
    2021-09-09T18:16:28.54+00:00

    O365 is not currently supported here on Q&A. The product group for Office 365 actively monitors questions over at
    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_account

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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