Ohhh, thats great to know since that information regarding the dual drive is not included in this specific thread. I do hope that it will be fixed but if not please let me know if there's something that I can help.
Regards Jill
Hevc for Video Player
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Anonymous
I could not play a video and a pop said I needed to buy A HEVC Extension from the Microsoft Store. Which I did, but when I tried to play the video again, I received the same message about buying the HEVC Extension.
It is fixed now
Windows for home | Other | Music, photos, and video
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Anonymous
2020-05-04T00:00:31+00:00 -
Anonymous
2020-05-03T23:45:20+00:00 Hi, I did buy it but could not get it to install, it turns out the download default wasn't to the correct drive on my computer as it is a dual drive system. Neha send me to the download link which helped and advised me to do a couple of other things.
Thanks for the reply
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Anonymous
2020-05-03T23:30:58+00:00 Hell JillBradder,
My Name is Paul one of the Community Advisor and a Microsoft Consumer like you. it looks like that the extension that you tried to download is a paid app that's why the store is asking you to buy it. Some of the apps do have a limited trial and it will ask for a payment after a certain amount of time .
Here's a link workaround that you can get the extension for free.
https://lifehacker.com/how-to-view-hevc-or-heic...
Please let me know if you have further more questions regarding this and I will reply back as soon as I can.
Regards and stay safe.
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.