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The User Energy Server Service queencreek service errors in event viewer

Anonymous
2020-04-30T20:54:25+00:00

Hi, 

In my windows event viewer i get a set of errors with event ID 7000 & 7009 for a service called "User Energy Server Service queencreek".

The errors are as follows:

Event ID 7000:

The User Energy Server Service queencreek service failed to start due to the following error: 

The service did not respond to the start or control request in a timely fashion.

Event ID 7009:

A timeout was reached (30000 milliseconds) while waiting for the User Energy Server Service queencreek service to connect.

I tried to start the service manually and get essentially the same error; that the service could not start in a timely fashion.

What is this service and why does it try to run so often throughout the day?

Thanks

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2020-05-01T09:36:33+00:00

    I would try uninstalling the Intel Driver & Support Assistant utility and see if the error goes away.

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  2. Anonymous
    2020-04-30T21:19:13+00:00

    Hi AdrianCecchetto1

    My name is Jon and I am an independent technical adviser. Sorry to hear you are experiencing issues and I would really like to help you find a resolution.

    Energy Server Service is linked to Inter Driver Update Utility and Intel Energy Checker. It is not recommended to disable this service as it may cause errors.

    I would recommend checking for an update to this software and driver relevant to your computer's hardware.

    Hope this helps.

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  3. Anonymous
    2020-04-30T21:38:36+00:00

    Hi Jon, 

    Unfortunately I have updated the system using the intel system support utility for Windows, as well as the Lenovo vantage system updat utility. 

    This is a brand new Lenovo P53s system. 

    Is there anything else you can think of? 

    Thanks,

    3 people found this answer helpful.
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