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D-SUB Out of Range - won't let me boot in safe mode

Anonymous
2020-05-18T14:01:15+00:00

Hello 

I've just purchased a refurbished PC and am using two screens that were given to me by my work. These screens definitely work as my partner used her work computer on them and I've used my Macbook. 

However when I go to use this computer it will start and the Windows logo will appear, before disappearing and displaying the D-SUB Out of Range message. 

I can get into Automatic Repair > Troubleshoot and then I look to either use option 3 (lower screen resolution) or 4 (safe mode), but alas when I do, I still get the D-SUB Out of Range message. 

Can someone please advise on what I can do next?

Thanks

Richie

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-05-18T14:22:30+00:00

    That is one old computer. 😮

    D-SUB refers to a VGA signal. That's an analog video signal! The message means that the resolution of the signal being sent by your graphics card (or on-board graphics chip) is out of the range of resolutions that your monitor can display. In Safe Mode, change the graphics resolution to something your monitor can display. Then you're good to go.

    If the computer is considerably older, and the monitor considerably newer, it's likely that the graphics system simply can't output a signal with a resolution high enough to drive the monitor.

    If your graphics card (or on-board graphics chip) is unable to produce a signal that your monitor can display, then you either need a new graphics card or a different monitor.

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  2. Anonymous
    2020-05-19T20:12:25+00:00

    Hi,

    Glad you got it to work.. I also like playing with and refurbishing older computers..

    It is getting hard to deal with VGA anymore as most new monitors and cards no longer use it..

    Most not even with an adapter..

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  3. Anonymous
    2020-05-18T14:14:27+00:00

    Hello,

    this is Roman, I'm a independent advisor.

    Please boot into save mode https://support.microsoft.com/help/12376 and then check if the screen resolution and the HZ settings are supported by your monitor.

    You graphics card is ok, but it sends data to the monitor which is out of the range of the monitor.

    best regards,

    Roman

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  4. Anonymous
    2020-05-18T14:27:36+00:00

    Thanks for the reply, but unfortunately when I try to start it in Safe Mode from Automatic Repair, it goes straight back to the screen showing the D-SUB Out of Range message and nothing else, so I can't even manage to get into Safe Mode to do so!

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  5. Anonymous
    2020-05-18T14:27:27+00:00

    Thanks for the reply, but unfortunately when I try to start it in Safe Mode from Automatic Repair, it goes straight back to the screen showing the D-SUB Out of Range message and nothing else, so I can't even manage to get into Safe Mode to do so!

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