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My laptop can only output 720p on its 1080p screen

Anonymous
2020-05-06T12:54:18+00:00

Hello everyone,

So I have an Acer Aspire 5 A515-51G laptop. The old screen for the laptop had a resolution of 1366×768. However, the screen broke and I needed a replacement.

I found a replacement IPS display that is 1920×1080 on sale, with an attractive price that is just slightly more expensive than the 720p one. I thought, since my laptop has Intel UHD graphics and an Nvidia MX130, 1080p on a previously 720p laptop wouldn't be much of a hassle, since it has powerful graphics. I guess I was wrong...

The thing is I'm not dissatisfied with my replacement screen. The offer was quite amazing, and the quality of the display is really great. I'm just upset that I couldnt take full advantage of the screen.

I tried fiddling around with the Windows Settings' display section and Intel's graphics control panel, but I have no luck finding an option. In Windows Settings the max is only 1366×768.

Is it a driver thing? Is it a hardware thing? Is my laptop not powerful enough to output 1080p? I really need an answer. Tried looking for it on the internet but I only got results about people outputting their screen to a TV.

I REALLY hope it is a software/driver thing so that the issue can be most likely solved. If it's a hardware thing, I might get a little upset. Either way, any form of help would be appreciated.

Thank you!

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-05-06T12:58:22+00:00

    Hi

    My name is Lee; an Independent Consultant, I'm here to help you with your problem.

    You might want to check the output of HDMI is connected to the intel graphic or the NVIDIA graphic card. As most laptop the HDMI is directly connected to the Intel graphic and unable to provide higher resolution.

    Thanks

    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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  2. Anonymous
    2020-05-07T11:39:56+00:00

    Try to update ur graphic and restart and see does it work

    Please use the Intel auto detect software

    Link: https://www.intel.com/content/www/us/en/support...

    For Nvidia: https://www.nvidia.com/en-sg/geforce/

    For Amd : https://www.amd.com/en/support

    Please use the auto detect software to update your drivers

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  3. Anonymous
    2020-05-06T16:57:22+00:00

    Hello Lee,

    As I said, this is NOT about connecting the laptop to an HDMI display.

    This is about replacing the laptop's main display.

    Thank you.

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