User profile and all of my data is gone / windows 10

Hi John, most likely, you are logged into a temporary account . . .

Before you do anything or move any files around

Restart (not shut down) your PC 4 times, each time let your PC get to the Desktop before the next restart, this will fix this issue a lot of the time . ..

Otherwise:

Please open Windows File Explorer

Navigate to C:\Users

Do you see two user folders that look like yours?

Open those folders and check inside Pictures, Documents . . . etc. and see if your files are there

If your files are there:

Create a new user profile with Admin privileges

Log into the new user profile

Copy all your data from the old profile to the new profile (Documents Library, Pictures Library . . . etc.)

If you still have not found your files, look for a Windows.old folder on your C Drive, expand that to open the users folder contained inside - check there for your files, icons . . .etc.

If you do find your files . . . etc. there, copy them out as soon as possible as Windows will remove the Windows.old folder in time

NOTE VERY IMPORTANT: Do Not copy your files into the Temporary profile you are currently in, when the situation is corrected, your files will be deleted with the Temporary Profile and will not be recoverable !!

Thank you. When i uploaded my info onto the computer I was actually in a temporary profile. I wish MS would let you know that was the case it would save a lot of heartache for folks. It showed me as the admin and seemed like everything was okay. I only found out when i went to the sync settings by accident and noticed it was a temp profile. Since everything had been deleted already ( due to temp profile) I just went ahead and wiped all and reset windows 10. Problem solved but still doesn't change the fact that it shouldn't be happening in the first place. Microsoft needs to do better!!!

Thanks for the response.

I restarted 4 times, unfortunately nothing changed. It shows my name on the sign in screen but my data is still nowhere to be found.

When I go to C:/users it shows my name on a profile folder but still no data in it. All folders are empty. I am looged on with admin permissions.

I searched for a Windows.old folder and had no luck that route either.

Any other ideas? I appreciate your help . I am freaking out all our family photos are gone now but I am holding out hope they are on there somewhere

Hello,

I'm your Independent Advisor for today. I know this can be frustrating, but don't worry. I'm here to figure this out for you.

This is usually happens if there's an issue with the user account being used to sign in.

Since the restarts didn't work, you might need to edit the registry settings for the affected account so you can sign in to it properly. Kindly follow the steps in the link below:

https://www.tenforums.com/tutorials/48012-fix-y...

Hope this helps.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I see. Glad that worked out for you. It's interesting to hear that there was no notification regarding the temporary profile because usually there is.

Stay safe.