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Bluetooth Generic driver not found for ZEXMTE dongle

Anonymous
2020-05-18T15:59:50+00:00

I bought a CSR bluetooth dongle. Manufacturer ZEXMTE says it is plug and play and needs no driver from manufacturer. Windows 10 cannot find a driver for it when searching online.  I have a similar one on my other computer and it uses the generic bluetooth driver and works well.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-05-18T16:09:24+00:00

    Hi JerryTeri-,

    I'm an Independent Advisor and consumer of Microsoft products just like you. Let me help you with your concern.

    Follow the instructions as suggested from the below link.

    1. Right click Start button then click " Device manager".
    2. Click on the small arrow next to either "Bluetooth" or "Universal Serial Bus controllers"
    3. Right click on "CSR" and select Update Driver
    4. Select" Browse my computer for driver update"
    5. Select on bottom :Let me pick from a list of available drivers on my Computer"
    6. Select "Generic bluetooth Driver"

    Issue will be fixed and you will be able to use your Bluetooth now with no other problems.

    https://answers.microsoft.com/en-us/windows/for...

    Let me know if you need further assistance.

    40+ people found this answer helpful.
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