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Windows 10 game controller

Anonymous
2020-05-16T11:30:24+00:00

I upgraded my PC to Windows 10 a few months ago. Now the controller i use on my PC wont work correctly, all the buttons work but the D-pad does not. Its an old Guillemot pad, is there a way to get it working?

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-05-16T11:38:37+00:00

    Hi
    I understand how difficult it is, when the device or app won't work in the way it should. I would suggest to update USB root hub driver. Follow these steps:

    • First right click windows logo + X select "Device Manager"
    • Find and right click USB root hub select update driver and choose "Search automatically for updated driver software"
    • Restart your computer.

    If the issue persist, refer to the link below for troubleshooting guidelines.

    https://windowsreport.com/windows-10-gamepad-no...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    Hope it will help.
    Please let me know if you need any further assistance.

    Thank you and Keep Safe.

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  2. Anonymous
    2020-05-16T11:53:44+00:00

    Hi Glen,

    I followed your instructions to update USB root hub driver, Windows 10 said that I have the best driver installed.

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  3. Anonymous
    2020-05-27T20:43:19+00:00

    Thanks for everyone`s help. After finding the driver on my PC, i disabled it and re-enabled it and my controller works great.

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  4. Anonymous
    2020-05-27T11:15:33+00:00

    It wont let me Rollback the driver version. The version i have is 10.0.18362.175. Where would i get the older one?

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  5. Anonymous
    2020-05-17T04:51:51+00:00

    Hi AP4RK,

    Sorry for the inconvenience, I would suggest to uninstall to old one. After that Restart your computer after restarting it will automatically reinstalled the driver. Let's see what happen.

    Thank you

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