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504 Gateway Timeout on downloads

Anonymous
2020-05-26T00:00:56+00:00

I'm simply trying to download the Windows 10 ISO, but every time I try to access the page it attempts to load, taking forever, and then proceeds to timeout.

I'm going via this link: https://support.microsoft.com/en-ca/help/15088/windows-10-create-installation-media

Any attempt at selecting the links below result in timed out requests.

The rest of Microsoft's website loads fine, the rest of the internet browses fine, yet microsoft.com/software-download seems to be completely non-existent at this moment.

I use Chrome, so I tried Edge, and it won't even give me an error in Edge. It just loads a blank page and sits there.

So, question. Is there an issue going on? If so, can we know about it please? If there isn't, what would be causing this one small portion of the website to be timing out?

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. VARADHARAJAN K 9,691 Reputation points Volunteer Moderator
    2020-05-26T05:57:35+00:00

    Easy method 

    Go to chrome browser in android smartphone, 

    Type the below website

    https://www.microsoft.com/en-us/software-download/windows10ISO

    Choose edition, select language,  next, select. 64bit or. 32bit

    Click to download.

    Once complete, copy the iso file to computer, make bootable USB pendrive. 

    Use it for your work.

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  2. Anonymous
    2020-05-26T03:16:06+00:00

    I just tried once again now and I'm still getting the 504 errors. I do not need the media creation tool, I am just looking to get the Windows 10 iso to put it in a flash to reboot my netbook.

    I guess I'll just have to wait until it's my time.

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  3. John DeV 164.9K Reputation points Independent Advisor
    2020-05-26T00:35:39+00:00

    Hello ab86_,

    Please try this direct link to download the Media Creation Tool

    https://go.microsoft.com/fwlink/?LinkId=691209

    Open Media Creation Tool

    Follow the Prompts until you see Create Installation Media for another PC

    I hope this helps! Please let me know if you have any further concerns.

    Sincerely

    John DeV

    Independent Advisor

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  4. John DeV 164.9K Reputation points Independent Advisor
    2020-05-26T00:13:29+00:00

    Hello ab86_,

    Thank you for waiting. Please try again. The download site can access now.

    Sincerely

    John DeV

    Independent Advisor

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  5. John DeV 164.9K Reputation points Independent Advisor
    2020-05-26T00:07:51+00:00

    Hello ab86_,

    I'm John an Independent Advisor and a Microsoft user like you. I want to apologize if you encountered this issue. I understand you have a problem downloading the ISO from the official Microsoft website. Please try again later even I cannot access the Download site. Gateway Timeout.

    I hope this helps! Please let me know if you have any further concerns.

    Sincerely

    John DeV

    Independent Advisor

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