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[SOLVED] Upgrage to 2004 / 1909 / 1903 failed Error 0xc0000024

k c 106 Reputation points
2020-07-29T18:11:32.063+00:00

Upgrage to 2004 / 1909 / 1903 failed Error 0xc0000024

Windows Update failed with:
"There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: Feature update to Windows 10, version 1903 - Error 0xc0000024"

MediaCreationTool2004 failed (both "Upgrade this PC now" and running setup.exe from USB flash drive) failed with:
"Sorry, we're having trouble determining if your pc can run windows 10" (being online or offline)

Windows 10 Update Assistant failed with:
"Sorry, we're having trouble determining if your PC can run Windows 10. Please close setup and try again."

So far I have tried:
System partition (C) is active
Personal folders (documents, pictures etc.) moved back to original paths
Update Troubleshooter only finds that there are panding updated and offers to run them. When I agree, I says it made some changes and wants me to try again.
No third-party antivirus
Unpluged all peripherals
Disabled smart SD card reader
Meet requirements (6GB RAM, i7 intel processor, 28GB free disk space)
sfc /scannow : 100% complete did not find and integrity violations
date/time/timezone are correct
Running DISM.exe /online/cleanupimage/restorehealth - no issues found
Stopping and restarting wuauserv, cryptsvc, bits, msiserver
Renaming c:window\softwaredistribution and \system32\catroot2
Bios disabling / removing first HDD
Cleen boot
Restaring

Windows 10 Home 64bit
Version 10.0.17134 Build 17134
System on SSD - migrated from HDD about 2 years ago. Have been running Windows 10 on this PC since the free upgrade from Windows 7 years ago)
Sony Vaio

Windows for business | Windows Client for IT Pros | User experience | Other
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Accepted answer
  1. k c 106 Reputation points
    2020-07-30T08:09:26.377+00:00

    solution:
    in registry HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
    Delete the value: PortableOperatingSystem (as it was a QWORD entry - evidently because the update from Windows 8 was a dirty update)
    Create a new entry of the same name (PortableOperatingSystem) of type DWORD and Value 0
    Even reset was not required.

    2 people found this answer helpful.

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  1. k c 106 Reputation points
    2020-07-29T18:12:39.54+00:00

    C:\$Windows.~BT\Sources\Panther\setuperr.log:

    2020-07-29 16:52:11, Error                 MOUPG  CFCDCATQuery::RetrieveResponse(311): Result = 0x80072EE7[gle=0x00002ee7]  
2020-07-29 16:52:11, Error                 MOUPG  CFCDCATQuery::Query(210): Result = 0x80072EE7[gle=0x00002ee7]  
2020-07-29 16:52:11, Error                 MOUPG  CFCAcquirerDCAT::QueryWeb(973): Result = 0x80072EE7  
2020-07-29 16:52:11, Error                 MOUPG  CFCAcquirerDCAT::Download(1290): Result = 0x80072EE7  
2020-07-29 16:52:11, Error                 MOUPG  CFCPayloadDU::Download(267): Result = 0x80072EE7  
2020-07-29 16:52:11, Error                 MOUPG  DUSetup: Error on downloading SetupDU Payload: [0x80072EE7]  
2020-07-29 16:52:11, Error                 MOUPG  CDlpActionDU::ExecuteFacilitatorDUSetup(2183): Result = 0x80072EE7  
2020-07-29 16:52:26, Error                 DU     DU::CDUSession::Search: Failed to end the asynchronus search. hr = 0x80240438  
2020-07-29 16:52:26, Error                 SP     pDUSearchAndDownload: DU search failed. hr = 0x80240438  
2020-07-29 16:52:26, Error                 MOUPG  DUSetup: Failed to execute DUSetup seach and download  [0x80240438]  
2020-07-29 16:52:26, Error                 CONX   ConX::Compatibility::CSystemAbstraction::HostIsBootedFromPortableWorkspace: Failed to determine Portable Workspace state. HRESULT = 0xc0000024[gle=0x00000001]  
2020-07-29 16:52:26, Error                 CONX   CBootFromPortableWorkspaceChecker failed. [Failed to check whether host is booted from PortableWorkspace.] HRESULT = 0xc0000024[gle=0x00000001]  
2020-07-29 16:52:27, Error                 CONX   ConX::Compatibility::CCompatibilityHost::SetScanResult: Compat scan from provider wsc:setup: failed. HRESULT = 0xc0000024  
2020-07-29 16:52:31, Error                 CONX   Windows::Compat::Appraiser::IsMeteredConnection (207):   Failed to get NetworkCostType assuming metered network [0x80004005].[gle=0x80004005]  
2020-07-29 16:53:11, Error                 CONX   Windows::Compat::Appraiser::Utilities::SendRequest (1528):   Failed to connect to the internet, or send request, or request encountered HTTP error: [12007].[gle=0x80072ee7]  
2020-07-29 16:53:11, Error                 CONX   Windows::Compat::Appraiser::Utilities::DownloadCabFile (4889):   Failed to send request using default proxy[gle=0x80072ee7]  
2020-07-29 16:53:52, Error                 CONX   Windows::Compat::Appraiser::Utilities::SendRequest (1528):   Failed to connect to the internet, or send request, or request encountered HTTP error: [12007].[gle=0x80072ee7]  
2020-07-29 16:53:52, Error                 CONX   Windows::Compat::Appraiser::Utilities::DownloadCabFile (4903):   Failed to send request using auto proxy[gle=0x80072ee7]  
2020-07-29 16:54:32, Error                 CONX   Windows::Compat::Appraiser::Utilities::SendRequest (1528):   Failed to connect to the internet, or send request, or request encountered HTTP error: [12007].[gle=0x80072ee7]  
2020-07-29 16:54:32, Error                 CONX   Windows::Compat::Appraiser::Utilities::DownloadCabFile (4916):   Failed to send request using default proxy with impersonation[gle=0x80072ee7]  
2020-07-29 16:55:12, Error                 CONX   Windows::Compat::Appraiser::Utilities::SendRequest (1528):   Failed to connect to the internet, or send request, or request encountered HTTP error: [12007].[gle=0x80072ee7]  
2020-07-29 16:55:12, Error                 CONX   Windows::Compat::Appraiser::Utilities::DownloadCabFile (4931):   Failed to send request using auto proxy with impersonation[gle=0x80072ee7]  
2020-07-29 16:55:12, Error                 CONX   Windows::Compat::Appraiser::Utilities::DownloadAndExtractCab (4712):   Failed to download cab file: [0x80072ee7].[gle=0x80072ee7]  
2020-07-29 16:55:12, Error                 CONX   Windows::Compat::Appraiser::SetupAppraiser::GetAlternateData (3779):   Error downloading or extracting alternate cab, ADL link http://adl.windows.com/appraiseradl/2020_07_23_05_52_AMD64.cab; cab location C:\$WINDOWS.~BT\Sources\Panther\AltData.cab; Result: [0x80072ee7][gle=0x80072ee7]  
2020-07-29 16:55:12, Error                 CONX   Windows::Compat::Appraiser::SetupAppraiser::InitializeRunOptions (1374):   Error checking for latest SDB, swallowing: [0x80072ee7].[gle=0x80072ee7]  
2020-07-29 16:55:14, Error                 MOUPG  CDlpActionCompat::ExecuteSysReqScan(786): Result = 0xC0000024  
2020-07-29 16:55:14, Error                 MOUPG  CDlpActionCompat::ExecuteRoutine(636): Result = 0xC0000024  
2020-07-29 16:55:14, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class ICompatAction> > > >::Execute(493): Result = 0xC0000024  
2020-07-29 16:55:14, Error                 MOUPG  CDlpTask::ExecuteAction(3300): Result = 0xC0000024  
2020-07-29 16:55:14, Error                 MOUPG  CDlpTask::ExecuteActions(3454): Result = 0xC0000024  
2020-07-29 16:55:14, Error                 MOUPG  CDlpTask::Execute(1631): Result = 0xC0000024  
2020-07-29 16:55:14, Error                 MOUPG  CSetupManager::ExecuteTask(2629): Result = 0xC0000024[gle=0x0000013d]  
2020-07-29 16:55:14, Error                 MOUPG  CSetupManager::ExecuteTask(2592): Result = 0xC0000024[gle=0x0000013d]  
2020-07-29 16:55:14, Error                 MOUPG  CSetupManager::ExecuteInstallMode(831): Result = 0xC0000024[gle=0x0000013d]  
2020-07-29 16:55:14, Error                 MOUPG  CSetupManager::ExecuteDownlevelMode(409): Result = 0xC0000024[gle=0x0000013d]  
2020-07-29 16:55:15, Error                 MOUPG  CSetupManager::Execute(294): Result = 0xC0000024  
2020-07-29 16:55:15, Error                 MOUPG  CSetupHost::Execute(433): Result = 0xC0000024

    SetupDiag log:

    Matching Profile found: FindAbruptDownlevelFailure - 55882B1A-DA3E-408A-9076-23B22A0472BD  
SetupDiag version: 1.6.0.0  
System Information:  
    Machine Name = CHRIS-VAIO-PC  
    Manufacturer = Sony Corporation  
    Model = VPCF13Z8E  
    HostOSArchitecture = 1033  
    FirmwareType = PCAT  
    BiosReleaseDate = 20101020000000.000000+000  
    BiosVendor = BIOS Date: 09/23/09 11:58:43 Ver: 08.00.10  
    BiosVersion = R0190Y9  
    HostOSVersion = 10.0.17134  
    HostOSBuildString = 17134.1.amd64fre.rs4_release.180410-1804  
    TargetOSBuildString = 10.0.19041.1 (vb_release.191206-1406)  
    HostOSLanguageId =   
    HostOSEdition = Core  
    RegisteredAV = Windows Defender  
    FilterDrivers =   
    UpgradeStartTime = 30.07.2020 02:25:43  
    UpgradeEndTime = 30.07.2020 02:27:16  
    UpgradeElapsedTime = 00:01:33  
    CV =   
    ReportId =   


Error: SetupDiag reports abrupt down-level failure.  
Last Operation: Finalize  
Error: 0xC0000024 - 0x40008  
LogEntry: 2020-07-30 02:26:55, Error                 CONX   ConX::Compatibility::CSystemAbstraction::HostIsBootedFromPortableWorkspace: Failed to determine Portable Workspace state. HRESULT = 0xc0000024[gle=0x00000001]  

Refer to "https://learn.microsoft.com/en-us/windows/desktop/Debug/system-error-codes" for error information.
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  2. Sylvia Chen (Shanghai Wicresoft Co,.Ltd.) 1,506 Reputation points
    2020-07-30T02:13:35.85+00:00

    Hi,

    Here is an article which record a similar issue with you, please refer to it and check the measures on your side.

    https://community.spiceworks.com/topic/2209876-feature-update-to-windows-10-version-1809-error-0xc0000024
    Note: This is a third-party link and we do not have any guarantees on this website. And Microsoft does not make any guarantees about the content.

    By the way, due to security policies and privacy protection, the forum does not provide log analysis. For deep research on windows upgrade, I advise open a support ticket with Microsoft. There are best resources can help you.

    Best regards,
    Sylvia

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