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Scan a photo from printer to computer

Anonymous
2020-05-27T23:40:12+00:00

I have a HP 2542 printer & wish to scan a photo to my computer, which runs under wondows 10.

Windows for home | Windows 10 | Files, folders, and storage

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  1. Anonymous
    2020-05-28T02:59:54+00:00

    In your Owners Manual, "Scan to a computer" begins on page 32.

    Lost the Owners Manual? Not to worry - it's on HP's website:

    http://h10032.www1.hp.com/ctg/Manual/c03847745

    Need more help with using HP's Scan and Capture App? HP has your back, right here on their website:

    https://support.hp.com/us-en/document/c04675206?jumpid=reg_r1002_usen_c-001_title_r0003

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  2. Anonymous
    2020-05-27T23:44:45+00:00

    Hi Zelda. I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you.

    Scanning from the printer requires the full software program to be installed, so it stays connected and is ready to scan when you put a document on the glass and choose Scan.

    The software for HP 2542 can be downloaded and installed from here:

    https://support.hp.com/us-en/drivers/selfservic...

    I would Clean Install the printer which always works, lasts longer and actually saves time:

    1. Power up the printer, if wired unplug it's USB cable from PC.
    2. Go to Settings>Apps>Apps and Features to find and Uninstall any printer software.
    3. Use one of these methods to remove all of the old printer drivers:

    https://www.tenforums.com/tutorials/101274-unin...

    https://helpdeskgeek.com/how-to/remove-uninstal...

    1. Now type Control Panel in Start Search, open CP, choose Icon View. In Control Panel open Devices and Printers, right click printer to delete Printer and any scanner or fax of the same name. Restart PC.
    2. Go to the printer model’s Support Downloads webpage to download and install the latest full software package. Now is also the time to check for any newer printer firmware to install which matters a lot.
    3. Extract Printer software, right click Setup file to Run as Administrator. Follow the setup screens closely as you install the software. For USB it should prompt when to plug in the printer.

    Older software may need to be installed in Compatibility Mode to run correctly:

    https://www.windowscentral.com/how-install-non-...

    https://www.windowscentral.com/how-install-olde...

    If you have further problems reply back with results of each step.

    There is a tutorial on scanning from that HP model printer here:

    https://support.hp.com/us-en/product/hp-deskjet...

    Once it's installed and you've run a test print, then scanned it to see that it opens on the desktop, open the Printer software and go into its Settings to set the scan-to file location you prefer, also the email app you want opened for Scan to Email, if applicable.

    I hope this helps. Feel free to ask back any questions and let us know how it goes. If you will wait to rate my post until we are done, I will keep working with you until it's resolved.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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