Device USB\VID_0000&PID_0002\6&106a3f40&0&4

sorry for late reply

Remove ALL USB devices and repeat 1 and 2 above.

If no help then there is a hardware issue and you will need to work with the system/motherboard maker's support..

Here to help,

Rob

I'm not sure which device because it said unknown USB device, sometime it will keeping popping up and disappear by itself and sometime it just not showing, no sure what is the problem.

I have tried update all the USB driver but didnt help also.

Hi LimPX97, I am Rob, an independent and a 14 time and dual award MVP specializing in Windows troubleshooting and Bluescreen analysis. Please remember as independents we are not responsible for the development of Windows or the computer hardware and drivers. If you will work with me I will be here to help until the issue is resolved.

What device in Device Manager is showing the error? Check with its support for known issues. (And please tell me.)

1. Troubleshoot Common USB Problems <--- Read this

https://support.microsoft.com/en-us/help/17614/...

Also :

2. Check with your System/Motherboard Maker for updated BIOS, chipset drivers, and all USB drivers.
3. AFTER If using AMD check with their downloads for even newer versions.

if using Intel run the Intel Driver and Support Assistant.

AMD - Support and Downloads <-- set to chipsets

https://www.amd.com/en/support

Intel Driver and Support Assistant <-- run this after checking with System/Motherboard Maker

http://www.intel.com/p/en_US/support/detect?red...;

Be sure to restart after you have done everything.

Here to help,

Rob

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Please let us know the results and if you need further assistance. Feedback definitely helps us help all.

troubleshoot doesn't help also, i have called the service center and  they say reformat my laptop is the only way. Not sure is true or not.