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I am trying to play assassins creed origins but the drive have downloaded it to is a Microsoft Storage Space Device and this is causing the game to crash at launch. I have been through 2 different members of staff in thee support team who tried many things to help but with no joy. Here is the results from dxdiag i ran to check them windows is on my C hence why its normal but how do i change the other two? All drives are formatted as basic
Drive: C:
Free Space: 20.3 GB
Total Space: 476.3 GB
File System: NTFS
Model: WDC WDS500G2B0B-00YS70
Drive: D:
Free Space: 2096.8 GB
Total Space: 2097.0 GB
File System: NTFS
Model: Microsoft Storage Space Device
Drive: K:
Free Space: 95.7 GB
Total Space: 1048.4 GB
File System: NTFS
Model: Microsoft Storage Space Device
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Hi Anthony,
Thank you for your fast response.
When the issue began I got in contact with support from the platform that hosts and develops the game and they gave me this link
https://support.ubisoft.com/en-GB/faqs/000026541/Game-crashes-with-Microsoft-Space-Storage-Device/
I got in touch with customer support but nobody was able to help me change the mode part from Microsoft Space Storage Device to something similar to what my C drive is above.
Many thanks and stay safe
Hi and thanks for reaching out. My name is Anthony.
I'm Independent Advisor and I'm happy to assist you.
I understand how difficult it is, when the device or app won't work in the way it should. Have you receive af error message? Can you please capture a screenshot to analyze the issue.
Looking forward to your reply.
Thank you and Keep Safe.
