Have you blown out any garbage that may have gotten under the keys with canned air or washed the keyboard with liquid contact cleaner?
#1 Key on My PC Isn't Working Properly
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Anonymous
My keyboard is not working properly like it should be on my computer. One of the number keys, specifically the 1 key, does not work when pressed normally. However, it will give me the ! when I press down on the shift key, and it will even let me type in 1s in full screen games, such as Minecraft, or Fortnite, for example. I tried using it on my Chromebook, and it worked normally as it should, and I even made another user on my computer to test it to see if it was the keyboard, or the computer. And of course, on that other user I made to test this, the keyboard worked normally as should. Is there any way that I can fix this issue on my user account, without having to take the time to transfer all of my stuff to the new user account that I made to test this? Any help would be greatly appreciated. Thanks!
Windows for home | Windows 10 | Devices and drivers
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3 answers
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Anonymous
2020-06-16T17:31:26+00:00 -
Anonymous
2020-06-16T17:26:22+00:00 Hi MychalWood and thanks for reaching out. My name is Joseph. I'm an independent advisor. I'll be happy to help you out today.
I would suggest you refer to the below options and check if it helps to resolve the issue.
Option 1. Run System File Checker and Deployment Image Servicing and Management commands
- Press the Windows key, type in CMD right-click and click on "Run as an administrator".
- Copy-paste: sfc /scannow
- Press Enter. Wait until it completes.
- Copy-paste: DISM /Online /Cleanup-Image /RestoreHealth
- Press enter. Wait until it completes.
https://support.microsoft.com/en-us/help/402652...
Option 2. Perform a clean boot in Windows
Summary
A “clean boot” starts Windows with a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program. This is similar to starting Windows in Safe Mode but provides you more control over which services and programs run at startup to help you isolate the cause of a problem.
https://support.microsoft.com/en-ph/help/929135...
I hope this helps. Feel free to ask back any questions and let me know how it goes.
Thank you!
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Anonymous
2020-06-16T17:25:43+00:00 Hi MychalWood and thanks for reaching out. My name is Joseph. I'm an independent advisor. I'll be happy to help you out today.
I would suggest you refer to the below options and check if it helps to resolve the issue.
Option 1. Run System File Checker and Deployment Image Servicing and Management commands
- Press the Windows key, type in CMD right-click and click on "Run as an administrator".
- Copy-paste: sfc /scannow
- Press Enter. Wait until it completes.
- Copy-paste: DISM /Online /Cleanup-Image /RestoreHealth
- Press enter. Wait until it completes.
https://support.microsoft.com/en-us/help/402652...
Option 2. Perform a clean boot in Windows
Summary
A “clean boot” starts Windows with a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program. This is similar to starting Windows in Safe Mode but provides you more control over which services and programs run at startup to help you isolate the cause of a problem.
https://support.microsoft.com/en-ph/help/929135...
I hope this helps. Feel free to ask back any questions and let me know how it goes.
Thank you!
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