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Get help window continuously popping up

Anonymous
2020-06-25T21:21:57+00:00

I am using windows 10 and when i working on offline mode(without internet), get help window continuously popping up with the alert-"It looks like you're not connected to the internet" and this window continuously popping up.

And when I working on online mode that time  I can only type a few letters at a time and a new window just keeps popping up on Microsoft edge (named- get windows help) and many tab will opened continuously. It's very strange and I have no idea what is going on. Please help me

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2020-06-25T22:03:41+00:00

    Hi Binay. I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you.

    Have you tried using Airplane Mode to disable the nag message? Press Windows (flag) key + A for Action Center.

    I will give you all steps to fix Edge so at least something will work.

    Enable and make sure you have the latest version of Flash in Edge:

    https://helpx.adobe.com/flash-player.html

    https://www.tenforums.com/tutorials/8376-enable...

    https://allthings.how/how-to-enable-flash-in-ne...

    Back up your Favorites first in Edge Hub (three dots top right of browser) > Favorites > Manage Favorites > Export to file. If you can't reach Edge you can install the tiny app Manage Edge Favorites here: http://www.emmet-gray.com/Articles/EdgeManage.html to do this, which also gives Edge all of the Favorites Management enjoyed in Internet Explorer.

    You can reset new Edge in Edge Settings > Reset Settings, or for old Edge in Settings > Apps > Apps and Features, scroll down to Microsoft Edge, highlight it, choose Advanced Options, then Repair, or if that fails, Reset.

    If that doesn't help then try re-registering the app following Option Two here: http://www.tenforums.com/tutorials/3175-apps-re...

    New Edge is available for download here: https://www.microsoft.com/en-us/edge and will replace the old one. To run both see here: https://www.tenforums.com/tutorials/144061-enab...

    To try to remove New Edge and go back see here:

    https://www.askvg.com/tip-how-to-restore-old-le...

    Some have reported that System Restore will go back to the old Edge: https://www.windowscentral.com/how-use-system-r...

    I would have several browsers on your task bar so there's always one that's best for the task. I use Firefox, Edge and Chrome in that order of preference. It's easy to share bookmarks between all of them in their settings under Import Favorites from another Browser, and Firefox and Chrome let you sign in to save and/or sync your Favorites on any other device you sign into. Set the preferred browser as Default in Settings > Apps > Default Apps.

    Firefox download: https://www.mozilla.org/en-US/firefox/new/

    Chrome download: https://www.google.com/chrome/

    If nothing else helps then run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This reinstalls Windows while saving your files, apps and settings in place, brings it up to the latest version 2004 which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m...

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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