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QuickBooks can't complete the current action due to a missing component

Anonymous
2020-04-24T16:33:11+00:00

Suddenly having multiple Windows 10 1909 users have issues with creating PDFs in QuickBooks Desktop 2020. This feature depends on Microsoft XPS Document Writer v4 printer and it is not longer working and neither is Microsoft Print to PDF. I tried to repair using QB repair tool, DISM /Online /Cleanup-Image /RestoreHealth , tried sfc /scannow , tried remove and add back using Turn Windows Features on or off and it removes them, but then presents an error 0x800f0922. Nothing fixes it, which leads me to think it's a bug in Windows. I've also noticed recently that V4 printer drivers seem to be breaking on many of our PC's as well which I think is related because I believe both the Microsoft Print to PDF and Microsoft XPS Document Writer v4 printer use these types of drivers.

This seems to have happened in the past week (today is 4/24/2020). Tried uninstalling latest cumulative update, but still having the issue.

Anybody have any solutions aside from resetting Windows. Do not want to reset 10 or more different PC's that were working fine.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-06-01T19:51:17+00:00

    I'm running Quickbooks Premier 2019 and was running fine through April. Then in May the Microsoft XPS Document Writer disappeared as a printer for no apparent reason. At the same time I started getting the missing component errors in Quickbooks. I ran through all the suggestions I found and nothing worked. I can't email or save as a file any PDF for Invoices, PO's, Reports, nothing! I have to print the document, then scan it using my printer to a file and send it. It looks like **** and so unprofessional.

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  2. Anonymous
    2020-06-23T16:10:36+00:00

    It WILL get fixed, at least they have confirmed it is a known issue now and are working on it. Previously I have been working with them to document the issue. So there will be a fix, unfortunately that means more waiting for now.

    2 people found this answer helpful.
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  3. Anonymous
    2020-06-01T19:57:38+00:00

    I have an open case with Microsoft, but they are very slow to respond and do anything about it. I'm trying to move up the support chain to get to an engineer. I already had them connect and look at the issue and gather info.

    The easiest way to work around for now is to uninstall the latest cumulative update when it gets installed.

    Also If you are using Windows 10 Pro you can go into Group Policy and delay updates for several weeks.

    Or for now you can more easily pause Windows Updates here:

    1 person found this answer helpful.
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  4. Anonymous
    2020-06-01T18:54:20+00:00

    Did you get anywhere with this?  Seeing the exact same problem that cropped up in May for my user.  He's using QB Enterprise 19.

    I was able to do a System Restore a couple of times to fix it, but Windows just kept updating and I can't roll back anymore.  

    I tried all the same things and still never got anywhere.  Right now, it only seems to be affecting one user, but I'm not sure what versions / builds of Windows the other QB users are on.

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