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Laptop to TV, Windows 10, HDMI, No sound

Anonymous
2020-06-26T18:11:19+00:00

Hello,

When I connect my laptop (Windows 10) to TV using HDMI, I can get the video, but no sound.

I tried various solutions listed on internet and Microsoft community, like updating drivers, looking for disconnected or disabled HDMI/TV, etc.

I do not see TV/HDMI in sound control panel under soundplay back devices.   TV/HDMI does not show as sound output option.  Could this be a problem?

Sound and display graphic drivers are updated.

I will appreciate you help.

Thanks,

Verma

Windows for home | Windows 10 | PC projection

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  1. Anonymous
    2020-06-26T18:21:01+00:00

    Hi AKVerma_71,

    I'm an Independent Advisor and consumer of Microsoft products just like you. Let me help you with your concern.

    Go to Start > Control Panel > Hardware and Sound > Sound

    In the Playback tab, right click in the white space select/tick "Show disabled devices" and "Show disconnected devices"

    HDMI output device will be shown

    Right click to enable and set as default.

    20+ people found this answer helpful.
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  2. Anonymous
    2020-06-26T18:31:07+00:00

    I tried that and it still does not show HDMI output device. 

    Thanks for your suggestion.

    Verma

    10+ people found this answer helpful.
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  3. Anonymous
    2020-06-26T19:01:27+00:00

    Yes, the HDMI is plugged to TV and laptop.   There is no display driver nor there is any item with yellow exclamation mark.  Screenshot below

    It is Sony Laptop and model is, SVE1712Z1EB.

    Thanks for you help. Appreciate it.

    Verma

    2 people found this answer helpful.
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  4. Anonymous
    2020-06-28T02:23:37+00:00

    Have you tried updating the AMD graphics driver as well?

    1 person found this answer helpful.
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  5. Anonymous
    2020-06-26T18:39:29+00:00

    Can you confirm that when you checked the Sound dialog box the HDMI is plugged in to both laptop and the TV?

    If so, open the device manager and confirm under Sound, video and game controllers that it has Display audio driver. Is there any item with yellow exclamation mark?

    What is the make/model of your laptop?

    1 person found this answer helpful.
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