Adobe Reader not sseen by windows 10

Thank you. How can we know it's not microsoft problem?

It is an issue that Adobe is aware of. I would recommend you get in touch with their customer support and explain your situation and the steps you have already tried to resolve this issue. Hopefully they may have a more tailored solution to your situation seeing as it is their software that is causing the problem.

For now I can read pdf with Chrome or Edge apps but the UI is not as convenient or useful as the Adobe Reader...

Hi Vishnu, my name is Neil, I'm an independent adviser and a Windows 10 user like you.

Sorry you're having this problem. It sounds like your installation of Reader is corrupted or has conflicting files.

To sort this problem out, please do the following in order.

Reboot your computer.

Download the Adobe reader and acrobat cleaner tool from here: https://labs.adobe.com/downloads/acrobatcleaner...

This will uninstall reader and clean up all the files, including those causing the problem.

Reboot your computer again!

Now visit the following link and download Adobe Reader DC again: https://get.adobe.com/uk/reader/enterprise/

Once the setup is downloaded, right click on the setup file and click on ‘properties’.

Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/7 operating system from the drop down menu and then proceed with the installation.

Once this is done, restart the computer and look for Adobe Reader icon, right-click and choose 'Run as Administrator'.

Now try opening your pdf files.

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This fix was taken from Adobe's own support community pages which can be seen here: https://community.adobe.com/t5/acrobat-reader/a...

Let me know if you need more help.

**NOTE**

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Thanks Smug Puppy for your quick reply. I have tried the steps you mentioned. All pdf files got shiny new icons but still do not open as windows doesn't see them. (See Screenshot)

Hi Vishnu, my name is Neil, I'm an independent adviser and a Windows 10 user like you.

Sorry you're having this problem. It sounds like your installation of Reader is corrupted or has conflicting files.

To sort this problem out, please do the following in order.

Reboot your computer.

Download the Adobe reader and acrobat cleaner tool from here: https://labs.adobe.com/downloads/acrobatcleaner...

This will uninstall reader and clean up all the files, including those causing the problem.

Reboot your computer again!

Now visit the following link and download Adobe Reader DC again: https://get.adobe.com/uk/reader/enterprise/

Once the setup is downloaded, right click on the setup file and click on ‘properties’.

Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/7 operating system from the drop down menu and then proceed with the installation.

Once this is done, restart the computer and look for Adobe Reader icon, right-click and choose 'Run as Administrator'.

Now try opening your pdf files.

This fix was taken from Adobe's own support community pages which can be seen here: https://community.adobe.com/t5/acrobat-reader/a...

Let me know if you need more help.

**NOTE**

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.