Stefan,
This answer is from: Raymond Ave on these forums.
The error message "DX11 feature level 10.0 is requires to run the engine" occurs when your computer doesn’t have the required hardware feature Another factor why you see this error is the graphics card driver issue, so you should make sure that your graphics card driver is working properly. I personally found a related thread which you may find helpful on your end.
https://answers.microsoft.com/en-us/windows/for...
Furthermore, kindly follow these steps to help you resolve your concern:
Method 1: Install the latest patch for your gaming app. The game developers keep releasing patches to improve the games and fix issues.
Method 2: Update your graphics card driver. You may refer to this link. You can also manually download the driver from the manufacturer’s website, and install it in your computer to update the graphics card driver.
Method 3: Check the latest version of DirectX. Here's how:
From Start, type dxdiag in the Search box, and then press enter.
Tap or click on dxdiag from the results.
Check DirectX Version on the first page of the report in the System Information section.
You may also refer to this link.
Note: DirectX 11.3 and 12 are included with these Windows versions. Updates will be available through Windows Update. There is no stand-alone package for these versions of DirectX.
If the issue persists, please contact the game developer for better assistance.