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Windows 10 keeps downloading BIOS update that causes graphics intense applications to crash

Anonymous
2020-06-14T16:39:51+00:00

I have a Dell Inspiron 5570 with an Intel i7-8550U CPU and Radeon R7 M460 GPU. I had been having problems with crashes whenever I did graphics intense tasks such as playing games. Eventually I found that downgrading the BIOS to version 1.1.8 fixed the problem and I could play games on max settings for hours.

I thought I would never have to deal with this problem again until Windows started downloading version 1.2.3 and forcing me to install it. Like before, this version causes the whole system to go unresponsive for a couple of seconds and then applications using the GPU to stop showing any graphics.

I want Windows to stop forcing this "upgrade" on me. I should be telling my computer what to do, not the other way around. Someone please tell me how tocompletely refuse it.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-06-15T20:44:15+00:00

    The only working fix for the issue is to downgrade the BIOS and keep it downgraded. Please tell me how to block Windows Update from installing it.

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  2. Anonymous
    2020-07-05T15:26:41+00:00

    I tried the troubleshooter but it said there are no updates to hide

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  3. Anonymous
    2020-06-16T00:28:51+00:00

    Hi crispycat,

    If an update you are being offered is causing system crashes or instability and Windows was operating correctly prior to that change, you can follow these instructions to prevent the unwanted driver or update from being installed:

    Type “View Installed Updates” in the Search box and then click on View Installed Updates – Control Panel from the Search results.

To uninstall the unwanted update, select it from the list and then click Uninstall.

    To temporarily prevent the update from being reinstalled until an updated fix is available, a troubleshooter is available that provides a user interface for hiding and showing Windows Updates and drivers for Windows 10. You can obtain and run the "Show or hide updates" troubleshooter by downloading it from the Microsoft Download Center:

    Download Download the "Show or hide updates" troubleshooter package now.

    Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

    When you click on the download link, you will be prompted to open or save wushowhide.diagcab.

    Download Open-Save-Cancel

    Opening wushowhide.diagcab will launch the troubleshooter. Then click Next to proceed and follow the instructions provided by the troubleshooter to hide the problematic driver or update.

    Hope it will..Thank You.

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  4. Anonymous
    2020-06-14T16:56:53+00:00

    Hi and thanks for reaching out. My name is Anthony.

    I'm Independent Advisor and I'm happy to assist you.

    I understand how difficult it is, when the device or app won't work in the way it should.

    Please check the different solutions indicated in the link below that can address this certain issue.

    https://windowsreport.com/random-restart-window...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    Hope it will help.

    Please let me know if you need any further assistance.

    Thank you and Keep Safe.

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