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Microphone issues on Bootcamp Macbook Pro 16 inch

Anonymous
2020-04-15T02:20:57+00:00

I don't know if anybody else is having this problem, but for some reason, in bootcamp, my microphone gets a really weird static noise at times that also distorts my voice. It happens frequently, although not all the time. I do not think it is a hardware issue, and my microphone seems to be picking up some sound from within my laptop. Can somebody suggest a solution or something I can try to fix this issue?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-06-15T20:00:05+00:00

    I had this issue and attempted to resolve with Apple, but didn't get anywhere after an hour and a half chat. I wasn't willing to wipe a fresh install, and it being a corporate device meant they couldn't remote support anything. The diagnostic tools we finally started talking about were to run on the Mac side only, so no hope there.

    The solution I found is to use a USB-C to 3.5 mm headphone converter. It shows up as a different device now, which for whatever reason doesn't experience the issue.

    Previously it was exactly as described, and I was able to narrow it down to starting 15 minutes into a call and unusable by 20 minutes. Leave and reconnect resolved it immediately, presumably having to do with the duration of the capture of the mic. Someone who knows about drivers was able to determine that there was a flood of interrupt requests and timers from logs on my computer, and suspected that might be overloading the driver.

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  2. Anonymous
    2020-04-15T02:37:05+00:00

    Hi TQ. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator. If you will work with me I will be here to help until the issue is resolved.

    See fixes for mic issues with boot camp here:

    https://discussions.apple.com/thread/7930432

    https://discussions.apple.com/thread/250634628

    https://discussions.apple.com/thread/8506188

    https://answers.microsoft.com/en-us/windows/for...

    https://answers.microsoft.com/en-us/windows/for...

    https://answers.microsoft.com/en-us/windows/for...

    https://answers.microsoft.com/en-us/windows/for...

    I will give you all other possible Microphone fixes to try in sequence. Even if you've already tried one I'd do it in this order as one step may affect the next.

    Please run the Recording Sound troubleshooter at Start button > Settings>Update & Security>Troubleshoot.

    Try these other fixes:

    https://www.howtogeek.com/395296/fix-my-microph...

    http://maxedtech.com/fix-microphone-not-working...

    https://www.makeuseof.com/tag/fix-microphone-pr...

    https://windowsreport.com/internal-microphone-s...

    Some report that what worked is turning off Fast Startup at Settings > System > Power & Sleep > Additional Power Settings > Choose what Power buttons do > Change Settings Currently Unavailable > uncheck the box for Fast Startup, Save Settings. Restart and then disable Hibernate file to clear it, restart PC again and enable Hibernate again: https://www.groovypost.com/howto/enable-hiberna...

    Right click the volume icon in System Tray at right end of task bar, open Recording Devices, see if the microphone is listed, set it as Default device.

    Type Microphone in Start Search, open Set up Microphone, scroll down to Microphone and choose Get started to set it up.

    Also reset the prompt to ask for which device was plugged in here:

    https://windowsreport.com/you-just-plugged-unpl...

    https://h30434.www3.hp.com/t5/Notebook-Audio/En...

    https://www.dell.com/community/Windows-10/How-g...

    Try rolling back the sound controller drivers in Device Manager reached by right clicking the Start Menu. Choose Sound controller device, then Driver tab, then Roll back if available.

    Update the Sound drivers from the PC's Support Downloads web page. While there make sure you also have the latest Chipset, Display, Network, USB and all other drivers, comparing with the version presently installed in Device Manager.

    If no newer driver then uninstall the ones presently installed in Device Manager, reached by right clicking the Start Button. Restart PC to reinstall.

    When did this behavior begin? If you have an idea you might be able to System Restore back to a point before it began: http://home.bt.com/tech-gadgets/computing/how-t...

    It's possible this was caused by a Windows Update so if nothing above works, go to Settings>Update & Security>Windows Update, check the Installed Updates list for Updates that might have been just installed, try uninstalling them using the Uninstall button present there. Then hide the Updates using the Hide Updates tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...

    If this was caused by a Version update (which you can confirm at Settings > System > About) then for ten days you can roll back Version in Settings>Update & Security>Recovery and hide it until it matures using the Hide Updates Tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...

    If there are other performance problems then go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

    Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

    Others are fixing USB mic and headset issues with Step 16 to test a new Local Admin account, because the account is corrupted and this is the only fix.

    If nothing else helps then run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This solves many problems and will also bring it up to the latest version which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m...

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  3. Anonymous
    2020-04-19T14:39:15+00:00

    I have the exact same issue. 

    It helps me to disable the mic and then enable it again. That fixes it for 20-30mins - then the static appears again. 

    A fix would appreciated.

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  4. Anonymous
    2020-05-18T00:20:37+00:00

    Same problem.

    I’m playing Call of Duty and my friends can’t hear me because my voice sounds very distorted. Very frustrating when you need to communicate.

    Please update this Microsoft.

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  5. Anonymous
    2020-04-19T14:47:34+00:00

    I have the exact same issue. 

    It helps me to disable the mic and then enable it again. That fixes it for 20-30mins - then the static appears again. 

    A fix would appreciated. 

    Yes, i do exactly the same. 

    also tried to use airpods or beats with windows, and it impossible. What a shame.

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