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Using Camera on Acer LAptop

Anonymous
2020-06-05T13:00:29+00:00

I have a new Acer laptop and it is not allowing me to access the camera or microphone to make video calls. I have already gone to the settings - privacy and ticked on the permission, but still nothing. Is there anything else I can do?

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2020-06-05T13:15:17+00:00

    Nadine,

    I am not an expert but I have asus computer and I attached outside camera and that caused my laptop camera and mic not to work. My security options were also acting strange. I had to reinstall window without losing the data and program options.

    Ensure to back all you data before.

    After that it started working....

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  1. Anonymous
    2020-06-07T12:12:39+00:00

    Thank you very much I did this and it helped!

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  2. Anonymous
    2020-06-07T12:10:34+00:00

    Thank you very much Tony, in the end I uninstalled Skype and then reinstalled it and the camera started to work!

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