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Windows 10 HDR Automatically Adjusting Brightness (With No Option to Turn Off)

Anonymous
2020-07-28T17:58:40+00:00

Hi everyone,

I've just upgraded my PC to take advantage of HDR. I have an AMD 5700XT paired with a BenQ EX2780 external display, connected via HDMI 2.0

I have HDR enabled in Windows 10. I've noticed that when browsing the web, the screen's brightness will automatically adjust up and down depending on what I'm looking at - it's very annoying.

Granted, my particular monitor has a technology called HDRi which uses a sensor to determine brightness, however I have the monitor set to "Display HDR" (not using the "HDRi" auto brightness technology). I have already researched this on the monitor side and determined it is not the problem.

From other forums, it seems that the problem lies with Windows HDR itself. Adjusting the HDR/SDR slider doesn't alleviate the issue. Additionally, there is NO option to turn off "Adaptive Brightness" which is a setting some people have - not in the Display Settings or in the Power Plan Settings of Windows (there's simply no option for me to play with). 

This issue does not happen in HDR enabled games, and is most noticeable when browsing the web on a white page. 

Any help would be appreciated. 

Thanks in advance!

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2020-07-28T18:18:05+00:00

    Hi Rhaine,

    I appreciate the response. I followed your instructions, but my display drivers were already up to date. I have also already seen that link you shared and none of those options were available to me. The only applicable one was the attempt to turn it off in my Command Prompt, but that seemed to do nothing as well. 

    Thanks

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  2. Anonymous
    2020-07-28T18:31:42+00:00

    Greetings,

    I appreciate your time in getting back to this thread, if the steps did not work, no worries since this is an open forum, we can ask assistance from other community advisor about their feedback and suggestion with this issue.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Rhaine C.

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  3. Anonymous
    2020-07-28T18:11:52+00:00

    Greetings,

    My name is Rhaine, I'm an Independent Advisor and community member like you.

    I am also using Windows 10 pc. Let us work together to sort this out.

    Please try the following steps below.

    Follow the steps to update the Display driver:

    Press Windows Key + X key and click Device Manager.

    Expand ‘Display Adapters’.

    Right-click on the Display Adapter listed and click on ‘Update Driver Software’.

    Select the option to automatically search for the updated driver software.

    Restart the computer after its updated and verify.

    If issue persist , please try the following steps mentioned in this link.

    https://www.tenforums.com/tutorials/70157-enabl...

    Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    With Warm Regards,

    Rhaine C.

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