Share via

Resetting a Windows 10 computer to sell

Anonymous
2020-07-03T20:38:47+00:00

I have a Win10 computer that I'd like to sell.  I've done the complete reset - twice to take it back as if it were new out of the box.  Some people say that doing so isn't really secure and someone could still get stuff off the hard drive.  In the past I've used WipeDrive to completely wipe a drive but I'd prefer not to have to do that as it would mean reinstalling the OS.  So does the built in MS reset take the drive back to 0's and 1's?  Or am I taking a risk?

Thanks!

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

6 answers

Sort by: Most helpful
  1. Anonymous
    2020-07-04T01:26:28+00:00

    The best way to prepare your computer for re-sale, and the only fair way, in my view, is to do what's known as a factory restore. This reverts your computer to exactly as it was when it left the factory, as if you had pressed the power button for the very first time.

    Factory restore is a procedure created by the computer manufacturer specifically for your model, and therefore you'll find detailed directions on the manufacturer's website. Microsoft can't do a factory restore, obviously, since Microsoft doesn't know how your computer was setup at the factory or what other software was included by the manufacturer.

    Whether this satisfies your need for privacy depends, quite frankly, on how paranoid you are. When you do a factory restore, your hard drive is effectively erased. To do this, the partition table in the BIOS (in older computers) or the UEFI is erased. So even though your hard drive is still filled with your old data, the new copy of Windows can't see it, can't find it and knows nothing about it. Windows is like me after three beers: completely oblivious.

    The fact that your hard drive still holds your previously existing data, at least to the extent that it wasn't over-written by the new install, means that someone who has physical access to your computer, as well as access to the kind of software typically available to law enforcement agencies and the knowledge to use it, can still read your old data.

    If that's something that concerns you, then you'll want to do a Hilary Clinton-style hard drive erasure, where even government agencies will have a hard time extracting the old data.

    Then on the other hand, if the person who receives your computer knows about computers, they'll do a clean install anyway, since that's the only way that an acquirer knows for sure that the computer is free of problems, configuration mistakes and viruses.

    50+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-07-04T13:32:26+00:00

    ... MS Clean reset will take your PC back to its original condition ...

    No, it doesn't. Read the descriptions on Microsoft's website.

    20+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-07-04T01:58:00+00:00

    Hey Bulldog!

    Thanks for your response. And for making me chuckle at the same time. I'm no Hilary Clinton but I do have things that I'd probably prefer some Joe doesn't get his hands on - passwords and the like. But just because I'm paranoid, doesn't mean no one is following me so there's that.

    Cheers!

    Kathy

    10+ people found this answer helpful.
    0 comments No comments
  4. Ferdinand Nanalig 28,775 Reputation points Independent Advisor
    2020-07-03T20:46:02+00:00

    Hi there MissKathy, I will be your Independent Advisor for today, I hope we can both resolve your problem.

    Full clean reset will wipe out all your files and documents you have in that drive.

    Its advisable that if you are going to sell or gift it to someone else that you need to do a clean reset on the PC.

    More information click here.

    https://support.microsoft.com/en-us/help/10547/...

    https://support.microsoft.com/en-ph/help/12415/...

    10+ people found this answer helpful.
    0 comments No comments
  5. Ferdinand Nanalig 28,775 Reputation points Independent Advisor
    2020-07-04T12:42:07+00:00

    Hi MissKathy, MS Clean reset will take your PC back to its original condition, it will erase and remove everything that you have there, but even after a clean install your hard drive still has your old data somewhere inside it. But if the person has the capacity and the intention of getting old files from an after-formatted hard drive it will take a tremendous amount of time, effort and money to get what they need. as they will be using a special kind of retrieving software to do it. Even Dban and Wipedrive does not guarantee a complete removal of everything inside your drive. If you really want to protect your old documents, you can just replace the hard drive.

    10 people found this answer helpful.
    0 comments No comments