Why does my computer think I am in another state?

Hi, Major. Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you, and I am here to work with you on this issue.

I understand how difficult it is, when the device or app won't work in the way it should.

Try to enable the location services and set your default location:

1. Right click the Start menu and select Run
2. Type ms-settings:privacy-location and press Enter
3. Click the button Change and make sute the switch Location access for this device is on
4. Under Location History, click the button Clear

5 .Under Default location, click Set default

I hope this helps! Please let me know if that works for you, ok?

Can anyone help me figure out why?

Sure.

First, you need to be careful when you say "my Dell 2in1 still thinks I am in California." Your Dell 2in1 is just a pile of plastic and metal. It's your software that does the thinking, and your internet-facing software in particular.

Unless your computer has a GPS built in, your software really has no idea where you are. So it has to guess, basing itself on whatever information it knows about you from how you've used your computer in the past. Often, those guesses are really good. Other times they are hilarious. At least your software pegged you in the right country. Plenty of folks who post here can't even say that much.

Your internet facing software knows what you've searched on the internet, what ads you responded to, where you get your internet service, and much, much more. And it has a long memory. All this contributes to the guesses it makes.

You can try to bring your software update by clearing your internet caches, deleting cookies and things like that. But in truth, you'll probably just have to wait for your computer to catch up with you.

For its part, Windows 10 has a Privacy setting where you can select a default location, but that only works with apps that you get from Microsoft Store.

It's been 18 months. 

Have cleared the cache, cookies, and even deleted and reinstalled every browser I use.

The things that work know I'm in Florida and even know we moved into our new home fr rom the rental a few miles away. 

The issue that gets me is that the computer sends most everything internet related to a server near my old home in California. 

For example speed test insists on connecting to California for its ping and then the test goes the same route. Results are under 40 mg while another device gets over 200 mg up to 400 mb.

What do you see that shows it is still in California? Have you checked all your settings?

What is your clock set for? (Eastern Time)

Did you change your ISP to one in Florida?