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NETWORK FIREWALL SECURITY scam?

Anonymous
2020-07-02T12:54:50+00:00

I received this today in my email. There is no company name on this. I have not ordered this. What should I do?

Dear customer,

Thank you, for your order. This is your receipt make sure to save a copy for your records.

Your order has been downloaded  through online update  automatically

For any query contact

Customer support Number: +1 (234) 650-7411

Your order information:

Order number: 

CSMA14015

____________________________________________________

Quantity                               : 01

Description                          : NETWORK FIREWALL SECURITY

Price                                    : $499

TOTAL                                : $499

____________________________________________________

Product ID: 03426-OEM-5423456-0012410

Order date : JULY/02/2020

Shipping Method: Online

Payment Method : Credit/Debit card

Product Details: Auto download File

____________________________________________________

Customer Support number: +1 (234) 650-7411

____________________________________________________

Thank you for your recent purchase with us. Your Bank statement will reflect the amount charged in next 6 Business days.

If have any Dispute?

 For refund or to make changes in your order, Or if you have any question or suggestion please contact us +1 (234) 650-7411 Toll Free

Please cancel the order within 48 hours or else your refund will take 45 business days.

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-07-09T18:36:05+00:00

    Hello,  I received the same email today.  I made the mistake of calling the number and spoke to someone that sounded like he was from the middle east by the name of John Allen,  right.  Anyway he had all of my information, such as address, home and cell number.  When I asked what credit/debit card I had listed he quickly changed the subject.  Then he wanted to go to logmein123.com and wait for the technician to give me a 6 digit code to enter so they could removed the so called program I already had installed in my pc.  I searched all over and found this which is why I am responding.  Thank you for your time.

    60+ people found this answer helpful.
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  2. Neil D 32,835 Reputation points Volunteer Moderator
    2020-07-02T12:56:46+00:00

    You should ignore it, do not call the number.

    Check your bank account to be sure but I doubt very much it will show anything.

    50+ people found this answer helpful.
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  3. Ferdinand Nanalig 29,180 Reputation points Independent Advisor
    2020-07-02T13:00:44+00:00

    Hi there JanetStein1, I will be your Independent Advisor for today, I hope we can both resolve your problem.

    Please try to contact your Credit card provider check if there are any recent purchases that you are not aware of.

    And then report this to Microsoft. Please click on this link.

    https://www.microsoft.com/en-us/concern/scam?rtc=1

    10+ people found this answer helpful.
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