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"OneDrive isn't signed in" Error message

Anonymous
2020-07-26T14:13:32+00:00

Every time I restart my computer, the above message shows up on my screen after my desktop is opened.  The message shouldn't be there, obviously.  My OneDrive IS signed in but for some reason I keep getting that message.   I access OneDrive through my browser, not an app.  I don't understand why this is happening.  BTW, this problem started after my computer installed the latest version of Windows 10 a couple days ago.  I have had several problems come up since that update.

Thanks

Windows for home | Windows 10 | Files, folders, and storage

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  1. Anonymous
    2020-07-26T14:26:46+00:00

    Good day! I'm Raniel, an Independent Advisor and a Microsoft user like you.

    If your account is also signed in on your OneDrive desktop app, can you perform the steps below:

    1. Open Control Panel and go to User Accounts > Credential Manager
    2. Click on Windows Credentials and check if OneDrive is on the list of credentials then remove it.
    3. Right-click on the OneDrive icon on your taskbar and select Settings > Account > Unlink this PC > Unlink this account
    4. Try to sign-in again and check if the issue persist.

    If the issue persist, you may try to perform a reset of your OneDrive. Please see: https://support.microsoft.com/en-us/office/rese...

    I hope this helps.

    6 people found this answer helpful.
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  2. Anonymous
    2020-07-26T15:27:02+00:00

    I followed your instructions but OneDrive is NOT on the list of credentials.  There are only three entries under Windows Credentials.  Under the "Generic Credentials" section there are two entries:

    virtualapp/didlogical

    SSO_PPO_Device

    When I opened the details for both of those entries, they show a User name that is NOT mine.  Should I delete those entries?  I have no idea what user name that is.

    Sorry to add to this post but I thought I would mention that to you.

    I still have to find out why I'm getting the original OneDrive message.

    Thanks

    3 people found this answer helpful.
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  3. Anonymous
    2020-07-27T13:50:40+00:00

    Hi BobInOhio,

    Apologies if the suggested steps didn't work for you.

    Regarding your concern with windows credentials, these are related to Windows live products. Please see these these threads for further details:

    https://superuser.com/questions/234537/what-is-...

    https://answers.microsoft.com/en-us/windows/for...

    I'm running out of options here. Let's see if someone else has a better idea with regards to this issue.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    2 people found this answer helpful.
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  4. Anonymous
    2020-07-27T12:59:50+00:00

    First of all, your answer doesn't seem legit.  Learn how to spell "they're"

    Secondly, your instructions are very vague.  They don't tell me exactly how to perform the steps.

    Does anybody else have a solution to this that makes sense?

    Thanks

    1 person found this answer helpful.
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  5. Anonymous
    2020-07-27T00:11:05+00:00

    I even tried turning off notifications for OneDrive but that message is still showing.  Let me know what you would suggest as a solution. 

    Thanks.

    1 person found this answer helpful.
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