Windows 10 reverts to generic audio drivers after manually installing device specific ones

Also of note is the message on the link that states:

WINDOWS 10 OPERATING SYSTEM NOTIFICATION

Windows 10 enforces driver signatures by default. This can be disabled to install drivers that are not digitally signed. Use the following steps to disable driver signature enforcement.

Click the Start menu and select Settings.

Click Update and Security.

Click on Recovery.

Click Restart now under Advanced Startup.

Click Troubleshoot.

Click Advanced options.

Click Startup Settings.

Click on Restart.

On the Startup Settings screen press 7 or F7 to disable driver signature enforcement.

Your computer will restart and you will be able to install non-digitally signed drivers. If you restart your computer again the driver signature enforcement will be re-enabled.

Hi, my name is Neil, I'm an independent adviser and a Windows 10 user like you.

Sorry for the trouble you've been having with your sound.

The simplest solution that jumped to my mind was to disable the generic sound driver.

To do this, go to Device Manager and right click on the "Speakers (2 -USB Audio Device)" and then choose "Disable device" with a left click.

This should then force your computer to use your Lexicon Alpha external audio device.

If this doesn't happen, then let me know and we can explore a different approach in your sound properties.

Have you tried installing the Lexicon Alpha driver from here: https://lexiconpro.com/en/softwares/alpha-drive...

I'm not 100% sure that this is the correct driver for your equipment, so please check first!

What I would do is uninstall both the generic "Speakers (2 -USB Audio Device)" first and then the (Lexicon Alpha In/Out (2-USB Audio Device) too. In Device manager, simply right click on each and choose uninstall.

Then run the driver package from the link. Hopefully this will install the correct driver and then you'll only have the one device in Device Manager.

Let me know how you get on.

**NOTE**

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The sound is definitely going through my audio interface, I think the problem is that it's trying to use the generic USB Audio driver but it isn't fully compatible.

Here's the options in sound settings:

But then here's the devices in device manager: 

To clarify, that first one is the HDMI device. No idea what the two Digital Audio ones are.

Lexicon Alpha is the actual name of the device.

Maybe of note is that the Lexicon Alpha is coming up by name under input devices in sound settings, like it's using the generic driver for output, but the Lexicon one for input

Can you Right Click on your volume icon near your clock on your taskbar and then click on "Open sound settings".

In the sound settings window, where it says Choose your output device, what is selected in the drop down box?

It could be that you have an HDMI cable linked up to your monitor and the sound is being sent down that output device.

Let me know what your find.