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Cant visit Instagram, Linkedin, twitter or facebook on my laptop?

Anonymous
2020-07-01T07:17:59+00:00

Hello

For some reason I cant visit Instagram, Linkedin, twitter or facebook pages on my laptop?

I just get a page saying;

Hmmm......cant reach this page

I have no internet issues and this problem has only occurred for the last 4 weeks.

I'm wondering if it something to do with my firewall?  Please help if you can?

Thanks Alex

Windows for home | Windows 10 | Cortana and search

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  1. Anonymous
    2020-07-01T10:13:57+00:00

    Hi Alex-

    Thank you for keeping me posted. Wow! that's a great news.

    Seems that your new service provider has a new implemented security and protection in their service. It's good that your able to find it out quickly.

    Hope that is was able to help. Feel free to ask questions if you need more help.

    Have a blessed day!

    Thanks.
    Kevin B.
    Independent advisor

    2 people found this answer helpful.
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  2. Anonymous
    2020-07-01T09:12:34+00:00

    Hi Alex-

    Thank you for you kind reply. Im wondering why it blocks the social media websites.
    Just to confirm you are not connected to the VPN right?

    If you are connected to VPN kindly turn if off to access social media sites.

    If there is no VPN on your laptop, kindly check the firewall on the control panel then turn it off then check if the issue will resolve.

    If not, i want you to reset your network on the settings and check if it will helps.

    Thanks.
    Kevin B.
    Independent advisor

    1 person found this answer helpful.
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  3. Anonymous
    2020-07-01T07:28:28+00:00

    Hi AlexanderWall-

    I'm Kevin B. Independent advisor and a Windows 10 user like you. i do apologize for the inconvenience that you are having your laptop and social media platform, let me help you with this.

    If i may ask, What browser are you using to access those websites ?

    What is the status of your network on your laptop that you are seeing in the lower right corner of your screen ?

    Since you mentioned that you don't have internet issues, have you tried to reset your network on the settings of the laptop ?

    We can reset and restart the settings of your network in the laptop to fix this concern.

    Method 1. Make sure DNS Client is running

    1. Press Windows Key + R then type services.msc and hit Enter.

    2.Find DNS Client in the list and then double-click on it to open its properties.

    3.Make sure the Startup type is set to Automatic and click Start if the service is not already running.

    4.Click Apply followed by OK.

    5.Reboot your PC to save changes.

    Method 2: Use Google DNS

    1.Open Control Panel and click on Network and Internet.

    2.Next, click Network and Sharing Center then click on Change adapter settings.

    3.Select your Wi-Fi then double click on it and select Properties.

    4.Now select Internet Protocol Version 4 (TCP/IPv4) and click Properties.

    5.Checkmark “Use the following DNS server addresses” and type the following:

    Preferred DNS server: 8.8.8.8

    Alternate DNS server: 8.8.4.4

    6.Close everything and you may be able to Fix Hmm, we can’t reach this page error in Microsoft Edge.

    Hope this will help and have a blessed day!

    Feel free to ask questions if the issue still persist or if you need more help.

    Thanks.

    Kevin B.

    Independent advisor

    1 person found this answer helpful.
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  4. _AW_ 67,201 Reputation points Volunteer Moderator
    2020-07-01T08:30:21+00:00

    Are you running any security software that has some type of parental control?

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  5. Anonymous
    2020-07-01T08:24:32+00:00

    Hi Kevin

    thank you for your reply.

    I am using Microsoft edge, bing search engine and google search engine.

    Status of my network....just says I am connected to the internet.

    I tried your suggestions and neither worked.  It seems my computer is blocking social media sites for some reason?   I confirm I can access all other sites other than social media.

    Any other ideas would be greatly appreciated,

    thanks you

    Alex

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