I have, and I've been told to connect an Ethernet cable. I don't have one and can't purchase one.
Network & Internet Settings - No Connection Options
Hi, earlier today my Internet connection suddenly stopped working on my Windows 10 PC. Clicking on the Internet connection button in the bottom right brings up only "Network & Internet settings. Change settings, such as making a connection metred." There is no WiFi or Airplane Mode selections. Please help
Windows for home | Windows 10 | Internet and connectivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
7 answers
Sort by: Most helpful
-
Anonymous
2020-07-05T06:46:27+00:00 -
franco d'esaro 24,991 Reputation points Volunteer Moderator
2020-07-06T16:10:13+00:00 Hi FearWarfare1666,
right click on Start> Device Management> Network Adapters, check if your wi-fi adapter is present, enabled and functioning regularly or post a screenshot.
-
Anonymous
2020-07-06T07:35:51+00:00 Hi FearWarfare1666-
I'm Kevin B. Independent advisor and a Windows 10 user like you. I do apologize for the inconvenience about your WiFi connection. Let me help you with this.
Have you tried to restart your modem or router to check if it will detect the WiFi connection on your computer ?
Also, you may try to reset your network to the settings to refresh your internet connection.
To do that . Kindly go to settings > On the “Network & Internet” page, select the “Status” tab on the left and then, on the right, scroll down and click the “Network reset” link.
The “Network reset” screen warns you about what will happen when your network is reset and also lets you know that a restart will be necessary. Click the “Reset now” button to reset the network and restart your PC.
When asked to confirm the network reset, click the “Yes” button.
And that’s all there is to it. After restarting your PC, Windows will walk you through setting up your network. Again, resetting your network should really be a last resort kind of thing. But if all your other troubleshooting efforts have failed, a full reset might be just the answer.
Hope this will help. Have a blessed day!
Kindly get back if you need more help or if we fully addressed all your concerns.
Thanks.
Kevin B.
Independent advisor
-
Anonymous
2020-07-04T22:32:34+00:00 My name is Rhaine, I'm Independent Community Volunteer. I’m so glad assisting you today. I am also Windows user. Let us work together to sort this out.
Please try the followings steps below.
- Windows Key + R
- Type CMD right click and run as administrator.
- Copy and paste each command below, you need to do it one at a time until
finishes scanning.
sfc /scannow
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
Quick note: While the command is running, it's expected to see the process stuck at 20 or 40 percent. After a few minutes, the process will complete successfully.
Once you complete the steps, the Deployment Image Servicing and Management tool will connect to the Windows Update servers to download and replace any damaged files in the local image for Windows 10 as necessary.
Once done perform Clean Boot
This process will eliminate 3rd party application running in the background of your computer along with services that are not needed to run windows. If there's any conflicting 3rd party application that causes the issue on your computer, this process will stop it.
- Open the run box by pressing the Windows Key + R and type msconfig
- System Configuration Utility box will open and by default you are on general tab.
- On the General tab, click the selective startup and make sure that load system service and load startup items both have checked mark.
- Click on services tab
- Put a check mark on Hide All Microsoft Services > This is a very important part as if you miss to click on this, computer might not boot properly or permanently and will end up on clean installation.
- Once Hide all Microsoft Services have checked mark on it, click on Disable All
- Click on the Startup Tab and click open task manager. This will open another window which contains all your startup applications on the administrator account.
- Disable all application that you're not using. You can simply just click on them and select disable.
- Click OK, Apply and close the configuration utility
- Restart your pc
Once done restart your pc and check for Windows Updates available in your device.
- Press Windows Key + X
- Click Settings
- Go to WIndows Update Settings
- Check for updates and install them to optimize your system.
Please try the following steps below.
Click Start
Type: cmd
Right click CMD
Click Run as administrator
At the command prompt, type each command then hit Enter:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
NETSH winsock reset catalog
NETSH int ipv4 reset reset.log
NETSH int ipv6 reset reset.log
Hit Enter
Exit the prompt then restart
Open Start > Settings > Update & security > Troubleshoot
Scroll down
Click Network adapters
Click Run the Troubleshooter
When complete, restart to see if the problem is resolved.
If that does not work
Press Windows key + X
Click Device Manager
Expand Network Adapters
Select the Network card listed,
Select Update Driver
This should give you a choice of drivers - select the oldest one
Wait a few minutes while it installs the old driver
or
press Windows key + X
Click Device Manager
Expand Network adapters
Right click your adapter
Click Uninstall
Exit Device Manager, restart. Windows 10 should detect the network adapter then reinstall it. Check if you can connect and browse.
I hope the information above helps. Please let me know how it goes.
Have a wonderful day ahead and stay safe.
With Warm Regards,
Rhaine C.
-
Anonymous
2020-07-04T23:17:52+00:00 Hey, none of the above worked sadly.