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Windows 10 Pro won't boot unless I enter BIOS first

Anonymous
2020-07-13T22:14:24+00:00

I got a Windows 10 Pro license through Microsoft for our nonprofit. I had a new computer with NO operating system on it. I had issues trying to load Windows 10 Pro onto the new computer via a USB drive. I tried to change something in the BIOS settings to make it work, but it didn't. After calling Microsoft support, they helped me get Windows 10 Pro installed with a very simple fix. Now, however, every time I boot the computer it gives me a colorful screen without ever doing anything. When I turn it off, and then turn it on again, entering BIOS, I am able to exit BIOS and Windows loads and opens. The computer then seems to run fine. Can someone please help me fix the BIOS so it just loads straight to Windows?

Thank you!

Daniel

Windows for home | Windows 10 | Sleep and Power on, off

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  1. Anonymous
    2020-07-14T01:05:52+00:00

    I'm really glad to hear it and happy to help, Daniel. Nice work!

    Let me know if there's anything else.

    Also when ready please mark the post which helped most as the Answer, to help others. A rating is also appreciated.

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  2. Anonymous
    2020-07-14T00:41:14+00:00

    After taking care of some other business, I just got back to this. It looks like Reset the BIOS to defaults worked! I just booted up the computer twice successfully.

    Thanks so much Greg! Have a good evening!

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  3. Anonymous
    2020-07-13T22:56:58+00:00

    OK so under boot mode, Legacy Support (option for UEFI...it was on that but I changed it thinking the change might be the problem...it didn't fix it)

    boot priority UEFI First (option for Legacy First)

    Fast boot (enabled)

    USB boot (enabled)

    PXE boot to LAN (enabled)

    IPV4 PXE First (enabled)

    SATA controller (AHCI) option for Compatible

    I don't see other settings for UEFI, CSM or Legacy besides those. No secure boot either. My tab options are "information", Configuration, Security, Boot, Exit

    Under the exit tab there is an option for OS Optimized Defaults, which is disabled but can be enabled

    Let me know what else you need. Thanks for helping me!

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  4. Anonymous
    2020-07-13T23:04:38+00:00

    If you have a UEFI BIOS then Windows should be installed to UEFI with the setting in BIOS for UEFI enabled. Why did you change it from that? Change it back to UEFI. Only if you know that Windows was installed to Legacy should it be set to Legacy.

    Do you see choices for Secure Boot when you enable UEFI?

    For Boot Priority order, do you see any choice for Windows Boot Manager? If not then UEFI first is correct.

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  5. Anonymous
    2020-07-13T22:49:57+00:00

    Hi Daniel -

    It looks correct.

    To be sure though run a few Startup Repairs:

    https://www.windowscentral.com/how-use-startup-...

    Then go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

    Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

    Update your drivers and BIOS/UEFI firmware from PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start button. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

    Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page.

    If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, is the most stable method to advance to the latest version, and solves most problems. http://windows.microsoft.com/en-us/windows-10/m...

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