Share via

LOST USB receiver got my Microsoft Wireless Mouse 5000

Anonymous
2019-03-10T23:17:42+00:00

Hi,

    I Lost my USB receiver for my Microsoft wireless mouse 5000. How Can I get a new one ? If I take it to Microsoft It at Redmond campus will they sell me a new receiver for the same model ?

Thanks,

  Naveen

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

  1. Kapil Arya 37,686 Reputation points Volunteer Moderator
    2020-07-18T11:17:56+00:00

    Hello,

    AFAIK, the Microsoft mouse, keyboard and USB transceiver are paired and will only work with each other. In case if they are under warranty, you can ask Microsoft for a replacement. Contact Microsoft Support regrading same. Else you may need to purchase a new set. 

    Hope this helps!

    4 people found this answer helpful.
    0 comments

Answer accepted by question author

  1. Sumit D - IA 167K Reputation points Independent Advisor
    2019-03-11T01:01:16+00:00

    Hi,

    I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

    USB receivers are tied to the keyboard. Unfortunately, if you have misplaced it, you would have to buy a new set.

    4 people found this answer helpful.
    0 comments

2 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-03-11T00:26:33+00:00

    Hi

    I´m an Independant Advisor

    I will try my best effort to help you.

    It is difficult to get a spare part, and in this case usb receiver. Maybe if you find in internet by brand, you may find it.

    Let me know if this help you in your issue

    Saludos

    0 comments
  2. Anonymous
    2019-03-10T23:32:07+00:00

    Hi,

        I Lost my USB receiver for my Microsoft wireless mouse 5000. How Can I get a new one ? If I take it to Microsoft It at Redmond campus will they sell me a new receiver for the same model ?

    Thanks,

      Naveen

    ____________________________________________________________________________

    Hi Naveen,

               Personal I Have Never seen Just the Transmitter/ Receiver sold separately. Your Best Bet would be just to purchase a new MS Mouse. There Reasonable Priced these days. 

    I Hope This Helps...

    If My Reply Answered Your Question, Please Mark It Answered. Thank-You

    0 comments