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I have a really ancient laptop (maybe 10 years old) running windows 10. My wife was using it while her real laptop is in the shop. We're trying to get another week out of it.
It was acting really funny, so I did a dskchk on it. It seemed to reset most things. I got a welcome to windows 10 on reboot.
However, when the splash screen comes up, I have to press CTRL-ALT-DEL to get a login screen. It comes up with my account and everything seems to be OK when I log in.
When I press CTRL-ALT-DEL again and select login as another user, I do not see my wife's account. I can go to the control panel and see that she does have a user account. Also I can access her files under C;/users/hername.
I need to be able to get the computer to log in with her account.
Yes, this is a sick system. Any ideas?
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I did the reset. The computer comes up and tries to log into a phantom account, but the original two accounts (mine and my wife's) are there and we can log into them.
Considering that this computer is an emergency backup - we're going to use it strictly to browse the web and look at our emails on the web app and I can use it as a terminal to log into my computer at work - that's good enough.
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A reset should effectively clean install Windows 10, as you say files are kept. All accounts should be the same.
Hello DanFlak,
I’d be happy to assist you today.
I'm sorry to hear about your problem.
Can you send me a screenshot of your user accounts in your control panel?
Refer to this guide on how to check it.
https://www.isumsoft.com/windows-10/how-to-view....
To send a screenshot in your post, kindly refer to this link.
https://answers.microsoft.com/en-us/feedback/fo...
I will wait for your response.
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PS I was able to change my wife's account to Administrator, but that did not solve the issue.
Here are the screen captures. Maureen's account does NOT show up on the login screen and I do NOT see Local Users and Groups under computer management.
Her files are there ubder C:\user\mflak.
