You do realize, I trust, that Microsoft doesn't support Publisher 2000 on Windows 10. The earliest version of Publisher that Microsoft supports on Windows 10 is Publisher 2010. May I please explain what that lack of support means?
When Microsoft - or any other software developer - stops supporting an earlier version of their software, it means that:
- the developer has not updated or otherwise modified that software to keep up with all the new technology and other changes in Windows; and
- the developer has not tested the software as-is to see if it will work properly with newer versions of Windows.
This means that Microsoft cannot help you if you run into trouble with Publisher 2000. It's not that Microsoft
refuses to help you. Rather, the absence of testing means that Microsoft simply doesn't know what might go wrong when you try to use 20-year old software on Windows 10, and without knowing what could go wrong, there can be no authoritative solutions.
Let me talk about this from your point of view and then from Microsoft's point of view.
You have continued to successfully use Publisher 2000 until recently because you have been lucky. A software application doesn't suddenly stop working merely because the developer has stopped supporting it. It can keep on going for a very long time. But
sooner or later, Windows changes enough that the old software can no longer continue to work with it - not without modifications, and unsupported software doesn't get modified.
Once this happens, since there are no official solutions, you are totally on your own to figure out what to do, if indeed anything can be done. Perhaps someone knows of a work-around that will keep your old software going a little while longer. But that's
really just kicking the can down the road. It's time to accept that the old software needs to be replaced.
For Microsoft, it makes no economic sense to continue investing money to support a 20-year old program that hardly anyone still uses.
Nobody here knows who James is - there is likely more than one James posting here - and in any case it's against the privacy rules of the Community to publish or otherwise make known someone's email address.