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How to connect my phone Samsung s8 to PC (Windows 10) through the USB port

Anonymous
2020-07-20T17:56:27+00:00

Hi,

I cant' connect my phone (Samsung s* and S20) to my PC (Windows 10) through the USB portal. Always appears message:

"The last USB device you connected to this computer malfunctioned and Windows does not recognize it"

My both phones operate properly.

Could you please suggest how to solve a problem (I just want to copy paste some music MP3 files from PC to phone directly), but PC do not recognize the phone as additional disc .....

Thanks a lot!

Saulius

Windows for home | Windows 10 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-07-20T18:02:22+00:00

    Greetings,

    My name is Rhaine, I'm an Independent Advisor and community member like you.

    I am also using Windows 10 pc. Let us work together to sort this out.

    You can try other ports ,cables to connect. You can also try to run the hardware troubleshooter.

    Click the Start button.

    Click on "Control Panel" to open.

    In the search box in the upper right corner of the Control Panel window, type "troubleshooter". ...

    Under "Hardware and Sound", click "Configure a device". ...

    Select "Next" to run the troubleshooter.

    If issue persist refer to this link below.

    https://www.partitionwizard.com/disk-recovery/t...

    Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Once done performing those steps restart your pc.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    With Warm Regards,

    Rhaine C.

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