Share via

Smart card removal policy not working

Anonymous
2020-07-23T15:56:14+00:00

Hi.

We have some  PC running on Windows 10 Professionnal version 1909 on a work environment when the smartcard is removed, the session does not lock. We can logon on the session without any problems with the token.

I looked on the services running on Windows and the smart card removal was set to "manual" and was stopped. So i switched it to automatic and rebooted. I can logon with my token but again, when i removed it, the session is still active and doesn't want to lock. Does someone had this problem before? And if so, how can i resolve the situation?

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

6 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-07-29T13:22:05+00:00

    I tried to replace certprop.dll but without any luck.

    So what i did is format the OS to factory settings. And i was surprised that the service is still not working!

    My guess is that the 1909 update is the cause.

    Because we have a lot of PC wich are on 1903 and so far, everything works! Since the update, problems begin to appear.

    I tried the 2004 update but again, without any luck.

    7 people found this answer helpful.
    0 comments
  2. Anonymous
    2020-07-23T18:01:27+00:00

    Hi and thanks for reaching out. My name is William. I'm a Windows technical expert. I'll be happy to help you out today.

    Have you configured Smart Card Removal Policy to Automatic in GPO? Computer Config > Policies > Windows Settings > Security Settings > System Services.

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2020-07-24T15:26:13+00:00

    You're welcome.

    0 comments
  4. Anonymous
    2020-07-24T13:08:13+00:00

    Hi William.

    Iv'e took a look on the GPO and noticed it was not set to automatic. Now it is. I will test it Monday and get back to you.

    Thanks!

    0 comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more