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HOW DO I MAKE A FORMAL COMPLAINT? I have searched extensively on how to make a complaint to this company (Windows, Microsoft and anything in between). I've seen countless questions on it but have been continued to only to redirection. NO ACTUAL ANSWERS TO THE PROBLEM. I am not looking for anyone to fix anything. I would like a link, or a direction, or ANY way of putting in a FORMAL COMPLAINT.
It is honestly appalling how many people have GENUINE issues that need to be solved but you have not either fixed the problem for them or let them have a voice about the matter. Disgusting of a company to take advantage of the people who are buying their products. I understand the people moderating these questions are just normal people living their normal lives, my beef is not with you. If you do not actually have a place to voice complaints, then TELL ME. The fault is on the company for not having those resources. I do not believe that the world properly understands just how corrupt this company would be then to have such a monopoly over the computer industry, to be able to do whatever you want with your computers, your programs, and your customers without any consequences because you have silenced the voices of the very people who are putting profits in your hand. Atrocious. Thank you for listening to my rant, and thank you in advance whoever is going to be answering this question. I appreciate the help in this matter.
So please for the love of god, please tell me how to make a formal complaint.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am sorry to hear of your problem getting in touch with Microsoft unfortunately that is the type of company they are. They do not give any kind of customer service, you buy their product and they feel that is the end of their responsibility.
One day the government will look at Microsoft as they do Twitter, Google, etc. and force them to step up, until then we just have to accept Microsoft is not a customer focused company.
Parky
Thank you! The first part was all I needed to know. I have been nothing but polite and cooperative, the only part of my question which could be seen otherwise are the capitalization of my words. They are for effect and getting the point across, as well as my use of words in the question are nothing short of the truth of how I feel, I am not being impolite or uncooperative. Also don't tell me it's a simple general statement, I've looked through a few dozen of these questions similar and none have had that mentioned to them. I'm not here to undermine you, all I have done from the beginning is want the answer to a simple question, nothing more nothing less. I even stated in my initial question that I did NOT need tech assistance, so as much as I appreciate the 10 years of knowledge, and I would have asked for help on the tech side if I needed it, I understand passive aggressive language over the internet. My complaint is with the way the company itself is run and the with the automatic restarts not really with the tech itself, it runs fine for me at the moment. Others people/question on this site are the ones with legitimate tech issues who are not being heard. The part that frustrates me most about the situation is not the problem that I have, but with the fact that I see so many people asking the same question as me that their questions are being redirected constantly, even when the question is posed multiple times on the same thread. Along with the fact that you cannot find it anywhere on google. It is so hard to find that most people would not put the effort into finding it. Which is only in favor of the company because the less people complain, the assumingly better scores they would get with business partners and consumers. Thank you again though, sincerely for answering my question
I'd like to know how to complain too!! This is getting ridiculous. Last night's (July 30, 2020) update has messed up my Windows Live Mail!! So many times we get these updates and all they do is create problems with our computer that was working PERFECTLY before the update.
I have been trying to close a family account since the beginning of 2019 when I upgraded to a business account. I have been wrongfully charged 105.99 three times:
09/09/19 order# 1169538142 105.99
04/19/2019 order# 568297985076093152 105.99
04/17/2019 order# 105.99
I have wasted many hours on the phone with microsoft to have the account credited, account closed and STILL today the account is open and my subscription is extended til 2022!
my email address is conflicting from the Family to School or Work causing a ton of issues.
Each time i speak with a rep they have me remove my CC, remove the devices, and magically i get charged a week later.
this is the most corrupt, annoying, frustrating issue. COME ON microsoft it isn't like you lost my business, you actually gained my entire BUSINESS that is the scary part....
Stephanie
why blatantly lie to users
i was using fraps UP UNTIL THE LATEST WINDOWS 10 DEPLOYMENT
every major update windows 10 attacks all my non-windows 10 software, refuses it access
REFUSES TO RUN IT unless i bypass user lock in the REGISTRY, you know what i mean, if YOU ARE A PRO.
i want the **** to stop, or i'll get that one million dollar lawsuit going
YOU HAVE MY USER ACCOUNT, YOU KNOW WHAT MY WINDOWS KEY IS
YOU KNOW WHEN I SIGN ON TO THE NET, THE WINDOWS UPDATE STARTS CHURNING AWAY.
STOP FKING WITH MY 3rd PARTY SOFTWARE, I AM A GAME DESIGNER, AND I WILL SUE YOU FOR DAMAGES
THE NEXT TIME ONE SINGLE **** APP BREAKS.
UPDATE YOUR LIST TO SUPPORT KNOWN APPS IN THE WORLD<STOP FORCING CHANGE YOU F_CKS>
(ive kept a copy of this comment, for my future lawsuit, i don't expect my fraps to start working again, because you **** are capitalists **** with no **** spines. so now that i've warned you, i can pursue legal action, i know damn well you **** won't change, so i'll MAKE SOME CHANGE, SUING YOUR ASSES)
