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No Login blackscreen on startup, Ctrl Alt Del not working

Anonymous
2019-07-19T13:39:44+00:00

I have a Toshiba C55DT-A on Windows 10 and when i power it on it goes directly to a black screen with only my cursor. Ctrl Alt Del doesnt work, Windows key+R does nothing. What can i do to boot it into Safe Mode

Windows for home | Windows 10 | Performance and system failures

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Kapil Arya 37,796 Reputation points Volunteer Moderator
2020-08-20T11:32:12+00:00

Hello,

Try repairing boot records, using these steps:

  1. Start your Windows 10 machine, and quickly shut it down before it reaches or if it is at boot screen. Do this two times repeatedly.
  2. On the third time, Windows 10 will automatically display 'Your PC couldn't start properly' message. Now press Esc key for recovery options.
  3. Then under Choose an option screen, click Troubleshoot option and now click Advanced options option.
  4. Under Advanced options screen, click Command Prompt.
  5. Type following commands one-by-one and press Enter key after each:

BOOTREC /SCANOS

BOOTREC /FIXMBR

BOOTREC /FIXBOOT

BOOTREC /REBUILDBCD

  1. Close Command Prompt and see if issue is resolved now.

Hope this helps!

Reference: https://www.kapilarya.com/fix-windows-10-master-boot-record-corrupted

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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  1. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2019-07-19T13:44:42+00:00

    Hi GuyLang1

    I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    A. Try to boot into safe mode

    Power ON your computer and as Windows / manufacturer's Logo appears, Power OFF - Repeat 3 times

    Now your computer will go into Advanced Recovery Environment

    Advanced Options > Troubleshoot > Advanced Options > Startup Settings > Restart

    Press 4 or F4 to enable Safe Mode (5 or F5 to enable Safe Mode with Networking)

    Log in once Windows starts in safe mode

    See whether you able to login. If yes, come out of this and start normally.

    If you are not able to boot like above, You will need to boot through a Bootable USB drive. You will need to create this on another computer which is working - https://www.tenforums.com/tutorials/2376-create...

    How to Boot from a USB Flash Drive in Windows 10 - https://www.tenforums.com/tutorials/21756-boot-...

    B. Another option when you are in Advanced Options in previous step is to choose (Note - You won't lose any files in this step)

    1. System Restore - This will restore your system to a point when things were working fine.

    OR

    1. Startup Repair - Startup Repair upgrade fixes all Windows errors and retains all files, applications and settings.

    C. Penultimate option could be Reset this PC.

    In Step A > Troubleshoot > Reset this PC - Keep my files and Remove everything. Choose this carefully as most likely you would like to keep your files.

    All apps will be removed and windows will be reinstalled.

    D. Last option could be a clean Install. This is the best method to perform a clean install of Windows 10. (If you want to rescue your files, there is a section Rescue Files when Windows Won't Start)

    https://answers.microsoft.com/en-us/windows/for...

    If you want a very lightweight guide - Start fresh with a clean installation of Windows 10

    https://www.microsoft.com/en-us/software-downlo...

    Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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